“…Yelpâ€™s data come from city health inspectors, and the site displays the same information a consumer could find on a government site. But those sites can be unwieldy and, as Yelp Director of Public Policy Luther Lowe puts it…â€œNobody goes to the .gov websites before they go to Yelp. The goal is to put highly relevant information thatâ€™s created by taxpayers in a context that makes a lot of sense.â€…In a city committed to open data, inspection scores were already available online, via mobile app and in the restaurants themselves. But the new Yelp feature â€œgoes a little bit furtherâ€ by allowing consumers to read about inspection background and history…”
Yelp.com is starting to make it easier for diners to find a place to eat without getting sick.In August, Louisville became the second city to incorporate health-inspection information into its restaurant pages on the user-review site. San FranciscoÂ â€”Â Yelpâ€™s home turfÂ â€” was the first to do so back in January. Now, listed among a restaurantâ€™s business attributes (hours, parking, Wi-Fi access, etc.) is its health score out of 100 possible points and a link to a description ofÂ violations and previous inspections.
The new feature is â€œempowering the public with information,â€ says Kathy Harrison,Â communications director for theÂ Louisville Metro DepartmentÂ forÂ Public Health and Wellness.
The response to the addition of health scores has been â€œoverwhelmingly positive,â€ Lowe says, and Yelp is currently working with a half-dozen other cities to bring health scores to their restaurant pages over the next several months.