Monthly Archives: March 2017

Husband and wife cheated workers’ compensation

Tip: This is why it is important for hotels to request certificate of insurance from their vendors. 

 

Indicted for hiding the existence of 800 hotel workerslaw, justice

Hyok “Steven” Kwon and his wife, Woo Hui “Stephanie” Kwon, were sentenced to prison yesterday (March 15) for concocting and carrying out a complicated scheme to avoid paying workers’ compensation insurance premiums and employment taxes for their janitorial company, Irvine-based Good Neighbor Services. He was sentenced to eight years in custody and she got four years and eight months. Each has been ordered to pay $5 million restitution to insurance carriers and the California Employment Development Department.

They were indicted in December for hiding the existence of 800 hotel workers and thereby evading personnel-related taxes. At the time of the indictment, their caper was considered the largest insurance premium fraud in San Diego history.

Among the hotels serviced by the company were the Hotel Del Coronado, Grand Del Mar, La Costa Resort & Spa, Loews Coronado, and L’Auberge Del Mar.

See article at SanDiegoReader.com

 

 

 

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Filed under Hotel Industry, Injuries, Management And Ownership, Workers' Compensation

How to Prepare for Potential Threats to Security

Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he sits down with LODGING to answer one of the most pressing issues he believes hoteliers face.

hotel security

In light of recent security issues, as a hotel outside the U.S., what should we be considering in our day-to-day operations?

There have been numerous incidents in the U.S. and abroad and, in October, a celebrity had her room intruded upon by individuals dressed as police officers in Paris. Preparedness is not something that comes when there is a news story to scare you into a concern. It has to be an integral part of the operation from day one in an unending and enduring effort to remain vigilant. You have to have a plan. Period. It’s not a suggestion, it’s not a recommendation, it’s a requirement. When it comes to your hotel, devise a plan for the possibilities you face and tailor reactions for your specific operation. First, remember that you can plan but you can’t plan for every eventuality. You can, however, train, train, train. Once your plan is in place, train your staff on it, then train again, then analyze the results, then train again. Having a third party review your plan is never a bad idea.

Second, know your hotel’s exterior like the back of your hand. In order to gain access, individuals have to cross your grounds, parking lot, delivery points, or some other means of entry. What are your strengths and weakness? How is the lighting? Is there anything that needs to be addressed with security or surveillance?

Third, encourage your staff to meet and greet. Every guest, every visitor, every vendor should be greeted with a smile and a question, “May I help you?” These are opportunities to wow your guests that also double as a chance to pay attention to the comings and goings within the building.

 

See complete article from Lodging Magazine

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Filed under Guest Issues, Hotel Employees, Hotel Industry, Hotel Security, Risk Management