by Ida |
April 30, 2014 · 8:38 am
“…Parkerâ€™s lawsuit alleges she was closely scrutinized and was falsely accused of wrongdoing after reporting the harassment. She was fired in February 2011 for violating the hotelâ€™s confidentiality policy. Â The lawsuit alleges she was discriminated against because of her age, which is now 69…”
Three former employees have sued the Comfort Inn in South Portland, alleging they were fired after reporting sexual harassment by a hotel maintenance worker.
The women allege in three separate lawsuits that they faced discrimination and were subsequently fired, all in 2011, after reporting that one of them was repeatedly sexually harassed by the male worker.
For more:Â http://bit.ly/1koKgyP
Filed under Employee Practices, Hotel Employees, Hotel Industry, Management And Ownership
Tagged as Age Discrimination, Comfort Inn, Crime, Discrimination, Employees, Hotel Employees, Hotels, Housekeepers, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Petra Risk Solutions, Restaurant Employees, Risk Management, Sexual Harassment, South Portland
by Ida |
April 29, 2014 · 8:40 am
“…The organization issued a statement about the deadly gas sayingÂ in part: proper installation and maintenance of fuel-fired equipment including adhering to the manufacturers Â product warnings are the best measures to ensure no adverse carbon monoxide exposure occurs…”
South Carolina hotels will become a home away from home for many across the nation this summer. But a nice relaxing vacation and time by the pool could turn deadly.
â€œIt depends how much you breath in,â€ says Columbia Fire Chief Aubrey Jenkins. Columbia Fire ChiefÂ Aubrey JenkinsÂ is talking aboutÂ Carbon Monoxide. Itâ€™s often called the “silent killer.” Thatâ€™s because you can’t smell the gas or see it.
For more:Â http://www.wach.com/news/story.aspx?id=1036737#.U1_CNK1dXnw
Filed under Claims, Guest Issues, Health, Hotel Industry, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management
Tagged as Carbon Monoxide, Death, Employees, Guest Safety, Health Hazards, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Hotels, Illnesses, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Petra Risk Solutions, Pool and Spa Safety, Silent Killer, South Carolina, Swimming Pools
by Ida |
April 28, 2014 · 8:57 am
“…With the massive deployment of this digital solution Accor is clearly providing an online service that is consistent with new consumer habits.Â Over two billion people currently have a smartphone and 47% of travel searches are made from mobile phones, making them the preferred device for finding, preparing and organizing a trip…”
1,000 Accor hotels worldwide equipped with innovative new digital welcome by end 2014
Accor announces the worldwide implementation of a digital solution that revolutionizes guest welcome in its hotels. The objective is simple: use digital technology to offer customers an unprecedented personalized welcome. Guest welcome is less devoted to administrative formalities, making the hotelier entirely available to greet guests, cater for their individual needs or simply help them save time.
For more:Â http://www.mynewsdesk.com/sg/accor-hotels/pressreleases/accor-puts-digital-technology-at-the-heart-of-the-customer-experience-988715
Filed under Guest Issues, Hotel Industry, Management And Ownership, Technology
Tagged as Accor, Customer Experience, Digital Technology, Hospitality Industry, Hotel Guest, Hotel Industry, Hotels, Mobile Check-In, Mobile Technology, Motels, Petra Risk Solutions, Technology
by Ida |
April 25, 2014 · 8:21 am
“…The lawsuit alleges that the bar stool was too high off the ground, built to ‘coordinate with the height of the bar top.’Â The hotel management knew of other problems with the height of the stools, the lawsuit claims…”
An Ohio woman is suing Syracuse’s Crowne Plaza Hotel after falling off a bar stool in the public lounge.
Antoinette Allison, of Reynoldsburg, Ohio, is seeking up to $1 million for her injuries after falling off the “defective” bar stool on April 14, 2011, according to her lawsuit.
The wooden, high-back bar stool landed on her wrist after the fall, which caused multiple fractures, her lawsuit claims. The injury required surgery.
For more:Â http://bit.ly/QFlDFo
Filed under Claims, Guest Issues, Hotel Industry, Injuries, Management And Ownership, Risk Management
Tagged as Guest Safety, Hotel Guest, Hotel Management, Hotel Safety, Hotels, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, New York, Petra Risk Solutions, Risk Management, Syracuse, The Crowne Plaza Hotel
by Ida |
April 24, 2014 · 8:57 am
“…Friends say he ate the recommended dose of one-sixth of a marijuana-infused cookie on March 11. Â When he felt no effects he ate the entire cookie: six times the recommended dose. He later became irrational and jumped off a hotel balcony to his death…”
Two recent deaths and increased emergency room visits in Colorado have highlighted concerns about the safety of legal marijuana edibles.
Dr. George Sam Wang of Children’s Hospital Colorado says part of the problem is that the effects of edible marijuana begin more slowly than smokeable pot, though they tend to last longer.
“One of the dangers that we’ve been seeing with adult recreational retail use is they’ll take the recommended dose, wait, feel no effects and then continue to stack doses. Then before they know it they have a pretty large amount in their system and then they get potentially pretty severe effects,” he said.
For more:Â http://www.foxnews.com/health/2014/04/23/safety-concerns-about-legal-marijuana-edibles/
Filed under Guest Issues, Hotel Industry, Management And Ownership, Risk Management
Tagged as Colorado, Death, Edible Marijuana, Edibles, Fox News, Guest Safety, Health Hazards, Hotel Death, Hotel Guest, Hotel Safety, Hotels, Injuries, Legal Issues, Legal Marijuana, Legal Risks, Marijuana, Marijuana Intoxication, Motels, Petra Risk Solutions, Risk Management
by Ida |
April 23, 2014 · 8:42 am
This week the news includes a warning that hackers are using third-parties to gain access to data through vulnerable systems. Also, hotels and other retailers are adopting new mobile technology for check-in. Â And finally, in an interview with Forest Key of Buuteeq, we find out why hotel marketing is flying to the cloud.
Hackers Lurking In Vents And Soda Machines
This article fromÂ The New York TimesÂ discusses how your clients could be vulnerable to cyberattacks through solutions and devices be tied to a leaky third party, such as online menus, or even heating and cooling providers who now monitor and adjust office temperatures remotely, and vending machine suppliers who can see when their clients are out of Diet Cokes and Cheetos. Vendors are tempting targets for hackers because they tend to run older systems, and once hackers have found a way in, the devices offer them a place to hide in plain sight.
For more:Â http://www.bsminfo.com/doc/restaurant-and-hospitality-news-for-vars-april-0001
Filed under Crime, Guest Issues, Hotel Industry, Management And Ownership, Risk Management, Technology
Tagged as Business Solutions, Credit Cards, Crime, Cybercrime, Cybersecurity, Employees, Hospitality News, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Hotels, Legal Issues, Legal Risks, Mobile Technology, National Restaurant Association, New York Times, Restaurant Employees, Restaurant News, Restaurants, Risk Management, Security, Technology, Theft
by Ida |
April 22, 2014 · 9:18 am
“…No hotel firm wants to see their guests get hurt or for customer death to occur that they may have contributed to. Tragedies such as these are usually completely avoidable if the hotel Â follows health and safety andÂ hospitality law guidelinesÂ for their guests. To keep on the right side of the law make sure you are fully up to date on your legal obligations towards your clients…?
The Hilton chain of hotels and its related businesses are being sued after the death of 27 year old Raul Hernandez Martinez, who was electrocuted after using a swimming pool at the Hilton Houston Westchase Hotel. According toÂ Chron.com, he and his relatives had been using the pool on the evening of August 31stÂ 2013 when the pool lights turned on as it began to get dark.
People began to complain of being shocked by electrical current and a child that was swimming at the deep end began to get into difficulties. On swimming over to him to assist him, Mr. Martinez was shocked and began convulsing.Â Â Although he managed to lift the child out of the water, he was unable to get out. When he was pulled out, he had gone into cardiac arrest. He died six days later in the intensive care unit of the local hospital.
For more:Â http://hlconverge.com/index.php/component/k2/item/831-hotel-hospitality-how-to-stay-on-the-right-side-of-the-law
Filed under Guest Issues, Hotel Industry, Insurance, Liability, Management And Ownership, Risk Management
Tagged as Death, Employees, Guest Safety, Health Hazards, Hospitality Lawyer, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Hotels, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Motels, Petra Risk Solutions, Pool and Spa Safety, Risk Management, Swimming Pools
by Ida |
April 21, 2014 · 9:02 am
We just wanted to remind everyone to come check out Petraâ€™s own Director of Risk Management, Todd Seiders, and Loss Control Manager, Marco Johnson, at the Southern California Hotel and Lodging Conference. We hope to see you there!
Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management
Tagged as AAHOA, California Hotel & Lodging Association, CH&LA, Conference, Employees, Guest Safety, Hotel, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Housekeepers, Marco Johnson, Motel, Petra Risk Solutions, Risk Management, Security, Todd Seiders
by Ida |
April 18, 2014 · 9:10 am
“…Investigators from the divisionâ€™s Columbus District Office found violations of the FLSAâ€™s minimum wage, overtime and record keeping provisions for 61 workers jointly employed by Darpan Management and Fantastic Cleaning. Fantastic Cleaning, which provided housekeepers, attendants and laundry Â staff for the hotels owned and operated by Darpan Management, misclassified the housekeepers, who were employees, as independent contractors. These employees were paid by the room and frequently did not earn enough to make the federal minimum wage…”
The U.S. Department of Labor has filed two lawsuits in the federal district court in Columbus against Darpan Management Inc.; five hotels the company owns and manages; and its owners, Darshan Shah, Vibhakar Shah and Prakash Patel.
One of the lawsuits addresses violations of the Fair Labor Standards Actâ€™s minimum wage and overtime provisions for the hotel staff directly working for Darpan Management, and the other addresses similar violations for workers jointly employed by Fantastic Cleaning Ltd., a company that provided hotel staff to Darpan Management. The two lawsuits seek back wages and an equal amount in liquidated damages for 89 workers.
For more:Â http://www.norwalkreflector.com/article/4378786
Filed under Claims, Employment Practices Liability, Hotel Employees, Hotel Industry, Labor Issues, Management And Ownership
Tagged as Darpan Management, Employees, Fair Labor Standards Act, Fantastic Cleaning, Hotel, Hotel Employees, Housekeepers, Lawsuits, Legal Issues, Legal Risks, Minimum Wage, Motel, Petra Risk Solutions, Restaurant Employees, U.S.
by Ida |
April 17, 2014 · 9:01 am
“…Should a hotel have to contend with the unthinkable, a catastrophic incident, such as carbon monoxide poisoning, it is advisable to immediately conduct a detailed and thorough investigation. Preferably, counsel should be retained at the outset to shepherd the investigation, retain appropriate experts Â and serve as a liaison between the hotel and the investigating authorities. The benefit of counsel conducting the investigation is that everything learned during the course of the investigation falls under attorney client privilege in the likely event that a lawsuit is initiated…”
Recently media exposure regarding the dangers of carbon monoxide poisoning in hotels, motels, and resorts has seemed to increase. The issue has garnered attention among such major media outlets as ABC Newsâ€™ 20/20, USA Today, and CNN.Â With good reason – a 2013 USA Today InvestigationÂ showed that, â€œeight people have died and at least 170 others have been treated for carbon monoxide poisoning in the past three years in hotels.â€ A concerning statistic given that according to the United States Consumer Product Safety Comission, approximately 170 people die each year from carbon monoxide produced by non-automotive consumer products overall.
Carbon monoxide, also known as CO, is a colorless, odorless, gas with toxic consequences for people and animals. Carbon monoxide poisoning is a risk that hotel, motel, and resort operators must take seriously, most importantly to ensure the safety and well-being of guests. But also because of the potential legal exposure carbon monoxide poisoning poses, both to business entities and individual owners, should the unthinkable happen in their hotel.
For more:Â http://hlconverge.com/index.php/component/k2/item/815-recent-hotel-incidents-serve-as-cautionary-tales-of-carbon-monoxide-health-and-legal-risks
Filed under Claims, Guest Issues, Health, Hotel Industry, Liability, Management And Ownership, Pool And Spa, Risk Management
Tagged as Carbon Monoxide, Carbon Monoxide Poisoning, Death, Guest Safety, Health Hazards, Hospitality Lawyer, Hotel, Hotel Guest, Hotel Safety, Illnesses, Lawsuits, Legal Issues, Legal Risks, Liability, Petra Risk Solutions, Pool and Spa Safety, Risk Management, Swimming Pools