Author Archives: Ida

Hospitality Industry Theft Risks: Florida Hotel Employee Charged With Stealing $500 Of "Dom Perignon Champagne"; Picture Posting On "Facebook" Leads To Arrest

“…an employee at the hotel discovered pictures on a Facebook page of a former night auditor and a friend holding Dom Perignon champagne bottles with the caption: “Hey, we’re having Dom in the morning!”

The security cameras had been turned off at the time of the theft, according to a subsequent investigation.

A Panama City Beach hotel reported the theft of $500 of Dom Perignon champagne in February after an inventory of supplies showed three bottles were missing, according to a news release from the Bay County Sheriff’s Office.

The hotel manager ID’d the man as Jonathon Appleby, a former night auditor at the hotel. Appleby had access to the cooler with the champagne and to the security cameras while he was employed an investigation determined.

For more:  http://www.sun-sentinel.com/news/strange/sfl-champagne-20120408,0,4727820.story

Comments Off on Hospitality Industry Theft Risks: Florida Hotel Employee Charged With Stealing $500 Of "Dom Perignon Champagne"; Picture Posting On "Facebook" Leads To Arrest

Filed under Crime, Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Theft

Hospitality Industry Employment Risks: Labor Department Investigation Forces Massachussetts Restaurants To Repay Employees For Back Wages And Incorrect Overtime

“…investigation found that several restaurants “violated the FLSA by paying  employees flat salaries for all hours worked without overtime pay, failing to  combine hours worked at multiple locations for overtime purposes, paying  incorrect overtime rates to tipped employees, making illegal deductions from  employees’ wages and failing to keep accurate records of employees’ hours….”

“…Even  more serious, our investigations found an emerging trend of misclassifying  restaurant workers as independent contractors in order to avoid minimum wage,  overtime and record-keeping requirements of the FLSA.”

Dozens of eateries around the state are paying employees for back wages as a  result of an ongoing enforcement initiative conducted by the U.S. Department of  Labor.

To date, investigations by the Boston District Office of the department’s  Wage and Hour Division have found $1,307,808 in back wages due to 478 employees  of 34 different Massachusetts restaurants.

Fifteen Not Your Average Joe’s locations have been cited, including the one  on Enon Street in Beverly, which is to pay nine employees a total of $44,201.73  in back wages.

The investigation, according to a release by the U.S. Department of Labor,  uncovered significant violations of the minimum wage, overtime and  record-keeping provisions of the Fair Labor Standards Act in many Massachusetts  restaurants.

Read more: Beverly restaurant to pay employees for back wages – Beverly, MA – Beverly Citizen http://www.wickedlocal.com/beverly/newsnow/x221034920/Beverly-restaurant-to-pay-employees-for-back-wages#ixzz1rJqNdvfO

Comments Off on Hospitality Industry Employment Risks: Labor Department Investigation Forces Massachussetts Restaurants To Repay Employees For Back Wages And Incorrect Overtime

Filed under Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Legal Risks: U.S. House Introduces Bill Calling For "One-Year Extension Of The ADA Deadline" On Installation Of Public Pool Lifts

“…A second congressional bill addressing the Americans with Disabilities Act has been introduced…once Congressman Mulvaney saw the strain placed on small-business owners who were rushed to [comply], and the concern for the safety of those using pool lifts, he decided to introduce [the bill]…”

It would prohibit lawsuits against pool and spa facilities for ADA violations alleged to occur between March 15, 2012, and one year after enactment of the bill. “Congressman Mulvaney believes portable lifts and shared lifts are the best solution…,”

On March 26, Congressman Mick Mulvaney (R-S.C.) introduced H.R. 4256, calling for a one-year extension of the ADA deadline for public pools. If passed, the bill also would allow portable lifts and sharing of lifts between vessels. “It allows for lift accessibility and safety, as well as being more economically achievable…”
The bill has 26 original co-sponsors. Ron Paul (R-Texas) is among the most recognized, and Mike Ross (D-Ark.) is the only Democrat.
In early March, Mulvaney joined 67 members of Congress in a letter to the U.S. Department of Justice, which enforces the ADA, decrying its decision not to allow portable lifts or sharing. In addition, he took issue with the timing of the decision, which came 45 days before the deadline. “In that short time, approximately 309,000 pools or spas would need their own individual lifts,” McAdaragh said. The letter asked the DOJ to, at the very least, extend the deadline by six months.

Comments Off on Hospitality Industry Legal Risks: U.S. House Introduces Bill Calling For "One-Year Extension Of The ADA Deadline" On Installation Of Public Pool Lifts

Filed under Guest Issues, Health, Insurance, Labor Issues, Legislation, Liability, Management And Ownership, Pool And Spa, Risk Management

Hospitality Industry Legal Risks: U.S. House Introduces Bill Calling For "One-Year Extension Of The ADA Deadline" On Installation Of Public Pool Lifts

“…A second congressional bill addressing the Americans with Disabilities Act has been introduced…once Congressman Mulvaney saw the strain placed on small-business owners who were rushed to [comply], and the concern for the safety of those using pool lifts, he decided to introduce [the bill]…”

It would prohibit lawsuits against pool and spa facilities for ADA violations alleged to occur between March 15, 2012, and one year after enactment of the bill. “Congressman Mulvaney believes portable lifts and shared lifts are the best solution…,”

On March 26, Congressman Mick Mulvaney (R-S.C.) introduced H.R. 4256, calling for a one-year extension of the ADA deadline for public pools. If passed, the bill also would allow portable lifts and sharing of lifts between vessels. “It allows for lift accessibility and safety, as well as being more economically achievable…”
The bill has 26 original co-sponsors. Ron Paul (R-Texas) is among the most recognized, and Mike Ross (D-Ark.) is the only Democrat.
In early March, Mulvaney joined 67 members of Congress in a letter to the U.S. Department of Justice, which enforces the ADA, decrying its decision not to allow portable lifts or sharing. In addition, he took issue with the timing of the decision, which came 45 days before the deadline. “In that short time, approximately 309,000 pools or spas would need their own individual lifts,” McAdaragh said. The letter asked the DOJ to, at the very least, extend the deadline by six months.

Comments Off on Hospitality Industry Legal Risks: U.S. House Introduces Bill Calling For "One-Year Extension Of The ADA Deadline" On Installation Of Public Pool Lifts

Filed under Guest Issues, Health, Insurance, Labor Issues, Legislation, Liability, Management And Ownership, Pool And Spa, Risk Management

Hospitality Industry Property Risks: Oklahoma Hotel Fire Linked To Water Heater Closet That Spread To Attic; Over $40,000 In Damage

“….(the fire posssibly) started in a water heater closet in one unit and spread to  the attic…Crews are reporting fire damage in two units and smoke damage in the other  six.  The damage is estimated at $40,000 to $50,000…”

One man was taken to the hospital and 10 people lost their place to sleep  after an overnight hotel fire.

Flames broke out around 2 a.m. at Studio 6 Extended Stay Hotel near 41st and  Memorial.

Investigators say the fire is not suspicious. Several people suffered minor smoke inhalation.  One man was transported  to the hospital as a precaution.N

No other injuries were reported.

Read more: http://www.kjrh.com/dpp/news/local_news/fire-at-hotel-displaces-guests-sends-1-man-to-hospital#ixzz1r8LKFV00

Comments Off on Hospitality Industry Property Risks: Oklahoma Hotel Fire Linked To Water Heater Closet That Spread To Attic; Over $40,000 In Damage

Filed under Fire, Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership

Hospitality Industry Legal Risks: Restaurants Could Face "Americans With Disabilities Act" (ADA) Lawsuits Over Failure To Accommodate Disabled Guests Using "Service Horses"

“…business owners are getting nervous about a new federal regulation requiring a  particular breed of horse to be allowed into shops and restaurants across the  country…”

The case, as well as the regulation, has drawn concern from at least one  lawmaker on Capitol  Hill, as well as the National Restaurant Association.

The Justice  Department regulations were tailored for so-called “service” horses –  miniature horses that, like service dogs, accompany the blind and others with  disabilities to help them get around.

But the rules were a lawsuit waiting to happen,  according to critics. And sure enough, a suit was filed earlier this month in  Los Angeles, by a man who uses a wheelchair and keeps a miniature horse named  Princess — and who claims a local GameStop and Marshalls refused him and his  horse service.

Read more: http://www.foxnews.com/politics/2012/03/29/businesses-face-lawsuit-fears-as-feds-mandate-service-horses-be-allowed/#ixzz1r2aEZp6a

Comments Off on Hospitality Industry Legal Risks: Restaurants Could Face "Americans With Disabilities Act" (ADA) Lawsuits Over Failure To Accommodate Disabled Guests Using "Service Horses"

Filed under Guest Issues, Insurance, Labor Issues, Legislation, Liability, Management And Ownership

Hospitality Industry Legal Risks: Restaurants Could Face "Americans With Disabilities Act" (ADA) Lawsuits Over Failure To Accommodate Disabled Guests Using "Service Horses"

“…business owners are getting nervous about a new federal regulation requiring a  particular breed of horse to be allowed into shops and restaurants across the  country…”

The case, as well as the regulation, has drawn concern from at least one  lawmaker on Capitol  Hill, as well as the National Restaurant Association.

The Justice  Department regulations were tailored for so-called “service” horses –  miniature horses that, like service dogs, accompany the blind and others with  disabilities to help them get around.

But the rules were a lawsuit waiting to happen,  according to critics. And sure enough, a suit was filed earlier this month in  Los Angeles, by a man who uses a wheelchair and keeps a miniature horse named  Princess — and who claims a local GameStop and Marshalls refused him and his  horse service.

Read more: http://www.foxnews.com/politics/2012/03/29/businesses-face-lawsuit-fears-as-feds-mandate-service-horses-be-allowed/#ixzz1r2aEZp6a

Comments Off on Hospitality Industry Legal Risks: Restaurants Could Face "Americans With Disabilities Act" (ADA) Lawsuits Over Failure To Accommodate Disabled Guests Using "Service Horses"

Filed under Guest Issues, Insurance, Labor Issues, Legislation, Liability, Management And Ownership

Hospitality Industry Flood Risks: Ohio Restaurant Struggles To Reopen After "Flash Flooding" Damaged Buildings Not Covered By Flood Insurance

“(the owners)…had to replace all of the flooring and drywall in the restaurant. Some of the kitchen equipment had to be repaired, and everything else either was discarded or thoroughly cleaned…”

The buildings were not covered by flood insurance, but insurance did pay to fix the damage to their vehicles.

Not even 18 inches of water inside their restaurant, 3 feet of water outside and $60,000 in resulting damages and lost sales can curb the determination of Mark and Glenna Jones to reopen Clay’s Cafe, located on West Main Street in downtown Hebron.

The eatery, which has been in business for 15 years, closed March 15 after it was flooded as thousands of corn stalks came rushing into town. The Joneses were hoping to reopen by today, but have pushed their opening day back to Thursday.

The couple, who live in front of the restaurant, had all three of their buildings and four vehicles damaged in the flash flood.

For more:  http://www.newarkadvocate.com/article/20120328/NEWS01/203280308/Flood-damaged-Clay-s-Cafe-set-reopen-Thursday?odyssey=nav%7Chead

Comments Off on Hospitality Industry Flood Risks: Ohio Restaurant Struggles To Reopen After "Flash Flooding" Damaged Buildings Not Covered By Flood Insurance

Filed under Claims, Flood Insurance, Insurance, Liability, Maintenance, Management And Ownership

Hospitality Industry Flood Risks: Ohio Restaurant Struggles To Reopen After "Flash Flooding" Damaged Buildings Not Covered By Flood Insurance

“(the owners)…had to replace all of the flooring and drywall in the restaurant. Some of the kitchen equipment had to be repaired, and everything else either was discarded or thoroughly cleaned…”

The buildings were not covered by flood insurance, but insurance did pay to fix the damage to their vehicles.

Not even 18 inches of water inside their restaurant, 3 feet of water outside and $60,000 in resulting damages and lost sales can curb the determination of Mark and Glenna Jones to reopen Clay’s Cafe, located on West Main Street in downtown Hebron.

The eatery, which has been in business for 15 years, closed March 15 after it was flooded as thousands of corn stalks came rushing into town. The Joneses were hoping to reopen by today, but have pushed their opening day back to Thursday.

The couple, who live in front of the restaurant, had all three of their buildings and four vehicles damaged in the flash flood.

For more:  http://www.newarkadvocate.com/article/20120328/NEWS01/203280308/Flood-damaged-Clay-s-Cafe-set-reopen-Thursday?odyssey=nav%7Chead

Comments Off on Hospitality Industry Flood Risks: Ohio Restaurant Struggles To Reopen After "Flash Flooding" Damaged Buildings Not Covered By Flood Insurance

Filed under Claims, Flood Insurance, Insurance, Liability, Maintenance, Management And Ownership

Hospitality Industry Crime Risks: "End Child Prostitution And Trafficking (ECPAT)" Seeks Hotels' Assistance In Fighting Internet Prostitution

End Child Prostitution and Trafficking (ECPAT) has been trying to enlist the help of hotels in fighting prostitution by agreeing to:

CODE OF CONDUCT FOR THE PROTECTION OF CHILDREN FROM SEXUAL EXPLOITATION IN TRAVEL AND TOURISM

THE SIX CRITERIA

Suppliers of tourism services adopting the code commit themselves to implement the following six criteria:
1. To establish an ethical policy regarding commercial sexual exploitation of children.
2. To train the personnel in the country of origin and travel destinations.
3. To introduce a clause in contracts with suppliers, stating a common repudiation of commercial sexual exploitation of children.
4. To provide information to travellers by means of catalogues, brochures, in-flight films, ticket-slips, home pages, etc.
5. To provide information to local “key persons” at the destinations.
6. To report annually.

http://www.ecpat.net/ei/Programmes_CST.asp

Human trafficking is the second-largest organized crime in the world. The U.N. estimates more than one million children, the majority of them girls, are sexually exploited each year in the multibillion dollar sex industry.

The ease with which traffickers can use the Internet to sell sex has changed the way the sex trade operates. Instead of working the streets, women and girls are increasingly being sold in hotels.

But ECPAT executive director Carol Smolinsky says many hotels have balked at some of the policies the organization asks them to follow.  “When a company signs the code of conduct it has to have a policy against sexual exploitation of children,” Smolinsky says. “Over these years it’s been frankly shocking to me that even the step of having a policy against sexual exploitation has been troubling shall we say for them.”
One of the requirements of the code is that hotels inform their customers of that policy.  “One problem we’re having in our industry is some of the things they’re asking the hotels to do,” says Joe Mcinerney, president and CEO of the American Hotel and Lodging Association. “Putting notices in the rooms… they feel that might be an intrusion into customers thinking that maybe there is a problem at that hotel.”

For more:  http://www.voanews.com/english/news/usa/Nun-Helps-Lead-Fight-Against-Hotel-Prostitution-145761575.html

Comments Off on Hospitality Industry Crime Risks: "End Child Prostitution And Trafficking (ECPAT)" Seeks Hotels' Assistance In Fighting Internet Prostitution

Filed under Crime, Guest Issues, Insurance, Liability, Management And Ownership, Privacy, Risk Management, Training