Tag Archives: Reports

Hospitality Industry Safety Risks: “Safety And Health Among Hotel Cleaners” Report From CDC And National Institute For Occupational Safety And Health (NIOSH)

CDC Hotel Safety and Health Among Hotel Cleaners

CDC Hotel Safety

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Filed under Health, Injuries, Labor Issues, Management And Ownership, Training

Hospitality Industry Payment Security: More Restaurants And Hotels Are Using “Mobile Credit Card Readers” To Increase Efficiency; FTC Report Cites Financial Information Security Issues

Mobile Payment Report FTC-page-001

The report encourages industry-wide adoption of strong measures to ensure security throughout the mobile payment process. The report addresses ways sensitive financial information can be kept secure during the mobile payment process, such as through end-to-end encryption. The possibilities for encryption listed in the report cover everything from the authentication of data during the transaction to the secure storage of information on a mobile device. Click on “Mobile” to read report.

“The Smelly Cat Coffee Shop in Charlotte is one of the nation’s top users of the Square card reader. The business uses the device for all of its credit card transactions…(the restaurant) says customers’ card info is safe because the program doesn’t allow cashiers to see customers’ information when they swipe…”

Mobile credit card readers like the Square and Intuit devices are growing in popularity around the country. The devices offer merchants the ability to accept credit card payments anywhere and are often less expensive than traditional card swiping technology.

But the Federal Trade Commission and consumer watchdog groups are urging consumers to be vigilant about protecting their financial information when using the devices. The FTC recently released a report on the growing popularity of mobile payment devices. The report did not name any specific threats that come from using mobile card devices.  The agency is urging consumers, as well as merchants, to make sure that financial data is protected in each transaction.

The Better Business Bureau said consumers should make sure they trust the merchants they allow to swipe their debit and credit cards using the devices. It is buyer beware. According to Janet Hart of the BBB, people should be careful how, when, and where they use their credit card; because, there is the chance data could be misused.

Staff at the shop said they have not had any negative reactions from customers using the device at the store.

“It’s a similar security that you would find on a receipt, on a printed receipt, that a waiter or waitress would be exposed to in a restaurant,” said Burleson. However, advocates said consumers should use the same caution when using the mobile readers that they would use when ordinarily swiping their credit cards.

For more:  http://centralny.ynn.com/content/top_stories/654110/mobile-card-readers-spike-in-popularity–groups-urge-concern-over-possible-id-theft/

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Privacy, Risk Management, Technology

Hospitality Industry Health Risks: Restaurants “Cause 250% More Foodbourne Illnesses” Than Eating At Home A New CSPI Study Finds

“…the CSPI (Center for Science in the Public Interest) found there are roughly two and half times more illnesses caused by outbreak_alert_2013_final-page-001foodborne illnesses picked up by dining at restaurants than by eating at home…restaurants were involved in 1,786 outbreaks during the decade, events associated with at least 32,919 illnesses. Private residences were involved in 922 outbreaks resulting in 12,666 illnesses…another 1,229 outbreaks occurred in multiple locations —schools, jobsites, catered events, etc.—and were responsible for at least 42,301 illnesses…”

Some of CSPI’s other findings include:

  • Foods regulated by the U.S. Food and Drug Administration (FDA) were responsible for twice as many fully investigated outbreaks as those regulated by the U.S.Department of Agriculture.
  • Dairy and produce outbreak levels remained relatively unchanged, while most of the declines came in seafood, beef, pork and poultry,
  • Pound for pound, seafood remains the most risky food, followed by poultry, produce and dairy.
  • The most common contaminant/vehicle pairing is Salmonella in poultry.

For more:  http://www.foodsafetynews.com/2013/03/fewer-people-may-be-getting-sick-from-poisoned-food/#.UVGbf0nn8eE

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Filed under Food Illnesses, Guest Issues, Health, Liability, Management And Ownership, Risk Management