Category Archives: Management And Ownership

Hospitality Industry Property Risks: Ohio Restaurant Kitchen Fire Causes $60,000 In Damage; Source Is Cooking Material Buildup In Vent System

“…The cause of the fire, which was contained in about 20 minutes, was blamed on a buildup of cooking material inside the ducts at Boi Na Braza’s cooking range vent system…”

A minor fire that broke out in the ductwork of a restaurant in the Carew Tower Sunday night caused $60,000 in damage, Cincinnati firefighters announced early today. Firefighters responded to the eatery for a similar incident in October.

This time, the fire was contained to the restaurant’s ductwork on the sixth floor of the Carew Tower. No one was injured.

Boi Na Braza and a neighboring restaurant, Morton’s The Steakhouse, were evacuated and closed early on Father’s Day, typically a busy evening for most eateries. The Hilton Cincinnati Netherland Plaza also was partially evacuated while fire crews investigated.

For more:  http://communitypress.cincinnati.com/article/AB/20120618/NEWS/306180012/Carew-Tower-fire-damage-60-000?odyssey=nav%7Chead

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Filed under Fire, Insurance, Maintenance, Management And Ownership, Risk Management, Training

Hospitality Industry Crime Risks: Thieves Steal Missouri Restaurant's Air Conditioning Unit For Third Time In Five Years; Total Losses Over $15,000

“…how thieves could come and go at ease over a span of about 90 minutes, climb the 8-foot-high jail bars protecting their air conditioning unit…essentially locking themselves inside the bars with no fear of getting caught as they dismantled the unit, stripping it of copper and other valuable metals. It was all caught by the surveillance camera…”

Air conditioner thieves struck a favorite Chinese restaurant in East St. Louis last month, for the third time in five years. The losses have topped $15,000 for the Hong Kong Chop Suey at 60thand State.

With almost no progress in the police investigation, the restaurant owners released the surveillance video to FOX 2, hoping to save their business. Instead of talking about food and customers’ orders, workers were talking about thieves again at the restaurant Monday night.

Thieves also hit the restaurant’s a/c units there in 2007 and 2010. Repair and replacement costs have soared. “First timeabout $8,000. Second time about $5,000. This time about $2,000,” Chiu explained.

For more:  http://fox2now.com/2012/06/11/ac-theft-could-cause-restaurant-to-shutdown/

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Filed under Crime, Insurance, Maintenance, Management And Ownership, Risk Management, Theft

Hospitality Industry Property Risks: New York Hotel Electrical Transformer Explodes Causing Power Outage; Two Guests Injured, Hotel Partly Evacuated

All hotel guests were not required to evacuate, but  the incident did cause a headache for some of the 3,000 guests staying there, especially due to the power outage. Some guests on upper floors chose to exit the building and had to walk down several flights of stairs.

On Wednesday afternoon, guests at the New York Hilton Hotel got an unexpected jolt as a transformer exploded in the electrical room. The explosion in the Midtown Manhattan hotel caused electricity to go out and injured two people.

Firefighters arrived at the scene around 1p.m. to find smoky conditions, injured workers, and people trapped in elevators.  Several took to the basement to put out the basement electrical fire.

Two workers were injured as they got caught in the blast while tending to an electrical panel in the basement. One man suffered from a head injury and was treated at the scene. The other was taken to NY Presbyterian-Weill Cornell Medical Center and treated for minor burns on his hands, the New York Daily News reported.

For more:  http://www.travelerstoday.com/articles/1930/20120614/electrical-explosion-nyc-hotel-knocks-out-power.htm

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Filed under Fire, Guest Issues, Injuries, Maintenance, Management And Ownership

Hospitality Industry Property Risks: Hawaii Hotel Tree Trimmer Dies After Falling Forty Feet To Pool Deck; Fourth Tree Care Worker To Die In 18 Months

“…the tree trimmer died after falling about 40 feet during work at a Waikiki  resort…he landed on the pool  deck at the Hilton Hawaiian Village…”

Barcelona was the fourth tree trimmer to die in the state since January 2011.  Five died between November 2009 and November 2011, and three between January  2011 and July 2011…according to the state Department of  Labor and Industrial Relations.

The Hawaii Occupational Safety and Health Division will investigate the  death, which the medical examiner’s office said was an accident. Police do not  suspect foul play.

In response to the spate of deaths, the state and the Aloha Arborists  Association held a series of tree care safety workshops on Oahu, the Big Island  and Maui, Kunstman said.

In November, the state recommended penalties of $10,000 for a Maui  landscaping company after an investigation found one of the company’s tree  trimmers fell to his death from a coconut tree while using a rusty line patched  with duct tape. In September, a 71-year-old tree trimmer died after a coconut  tree fell on him in Kailua.

The Kailua company’s owner, Wesley Jay, didn’t immediately respond to a  request for comment. Stasia Barcelona said her son looked up to his boss, who  was very cautious, and dreamed of someday taking over the business.

According to the state Department of Commerce and Consumer Affairs, the  company has a valid license in good standing. The hotel extended their  condolences to the family in a statement.

Read more:  http://www.vcstar.com/news/2012/jun/12/trimmer-dies-after-fall-from-tree-at-waikiki/#ixzz1xgScV88n – vcstar.com

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Filed under Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Texas Hotel Files $10,000 Lawsuit For Damages To Pool And Spa From Bottles Dropped From 29th-Floor Condo

“…The pool and hot tub filters needed repairs…a portion of the Hilton’s ninth-floor roof also was damaged, along with a 10th-floor window. The suit seeks reimbursement for repairs, as well as interest and attorney’s fees. Cano was unsure when the case could head to trial…”

Beer bottles allegedly tossed from a privately owned 29th-floor condo atop the Hilton Austin reportedly caused more than $10,000 in damage to the hotel’s pool and hot tub, according to a lawsuit. Attorney Matthew Cano said he filed the lawsuit in Travis County Court-at-Law No. 1 on behalf of Austin Convention Enterprises Inc., a nonprofit city entity that owns the Hilton, after almost a year’s worth of negotiations with the condo’s owner.

According to the suit, several beer bottles were dropped from the 29th-floor condo’s balcony on July 31, 2011. Some landed in the Hilton’s pool and hot tub, while others shattered nearby.

The incident forced the hotel to close the pool and hot tub so they could be drained and cleaned before being refilled, Cano said.

For more:  http://www.statesman.com/business/hilton-lawsuit-dropped-beer-bottles-did-10-000-2397825.html

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Filed under Claims, Insurance, Maintenance, Management And Ownership, Pool And Spa

Hospitality Industry Legal Risks: Texas Hotel Still Replacing Glass Panels One-Year After Falling Glass Injured Guests In Pool; "Negligence Lawsuit" Still Pending

“…they have been traumatized by the incident and seek recovery for damages, assert negligence on the part of the hotel, and ask for reasonable compensation for their pain, disfigurement, loss of earnings, loss of earning capacity, physical impairment, medical care and expenses and mental anguish…”

Crews are currently still replacing the more than 1,000 glass panels on the hotel.

Two people who were in the swimming pool at the W Hotel on June 10 when panels of glass fell from the building, shattered and then rained down on them have  filed a lawsuit against the W and Starwood Hotels and Resorts. Susan Davis and Prashanth Magadi  filed the complaint , represented by attorney Sean Breen, in Travis District Court. The two were injured and are still removing glass from their bodies when they filed the lawsuit in late June 2011. Davis said she still doesn’t know the extent of her injuries yet but remembers clearly that day at the pool on June 10.

The plaintiffs are asking that safety measures be put in place to prevent more falling glass, along with asking that covered walkways be built at the affected parts of the building.

The lawsuit alleges that the hotel had been warned of the problem before the June 10 incident, but failed to respond. In May, a similar incident happened at a  W Hotel in Atlanta where two women fell out of the hotel when glass failed and fell out of their hotel room, according to the lawsuit.

The lawsuit was filed the day after a second incident of falling glass happened at the W,  when three panels fell to the street below on June 27. No one was injured, though cars were damaged.

For more:  http://www.kxan.com/dpp/news/local/austin/one-year-later-few-answers-at-w-hotel

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Filed under Claims, Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Ohio Hotel Fire Started In "Mulch Pit" On Side Of Building; $2 Million In Structural Damage, $200,000 Contents

 “…a mulch bed on the side of the building caught fire, sending flames through a stairwell and into the attic…eight rooms on the third floor of the Microtel were directly affected and it took about three hours to control…”

Fire officials have determined the origin of a Jackson Township hotel fire on May 25 that shut down parts of Interstate 77. The State of Ohio Fire Marshal said a mulch bed on the side of the building caught fire, sending flames through a stairwell and into the attic. The exact cause of the fire remains under investigation and officials have not located the ignition source, the fire department said.

Last month, NewsChannel5 consumer advocate Jenn Strathman reported that weather was to blame for an increase in mulch fires in northeast Ohio. In Lorain County, Avon Fire Chief Frank Root III said they have seen 12 mulch fires in 2012, compared to just one by this time last year.

Fire officials said eight rooms on the third floor of the Microtel were directly affected and it took about three hours to control the blaze. Fire departments from across the area responded to the scene and one firefighter was treated for smoke inhalation.

The incident caused about $2 million in damage to the building and another $200,000 on contents.

Read more: http://www.newsnet5.com/dpp/news/local_news/oh_stark/fire-officials-say-mulch-was-origin-of-jackson-township-hotel-fire#ixzz1xOv21qxJ

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Filed under Fire, Insurance, Liability, Management And Ownership

Hospitality Industry Health Risks: Texas Hotel Temporarily Closed After Legionnaires' Disease Diagnosis

The SuperMedia Hotel and Conference Center, a hotel near the Dallas airport, closed temporarily this week after a guest was diagnosed with Legionnaires’ Disease. It is not yet known if the guest contracted the disease at the hotel or elsewhere, but the hotel closed temporarily while tests are being conducted.

“A guest at the hotel attached to SuperMedia’s offices was treated for Legionnaires’ disease and released from a nearby hospital. After the one case was initially reported to us, we took the precautionary step of asking our employees to work from alternate locations while the appropriate tests were being conducted. No other cases have been reported and we don’t know that this case originated from the hotel,” Andrew Shane, a  SuperMedia spokesperson, told Food Poisoning Bulletin.

Legionnaires’ Disease is a lung infection caused by Legionella bacteria which got its name when a number of people attending a 1976 American Legion convention in Philadelphia came down with the disease, according to the Centers for Disease Control and Prevention (CDC).

For more:  http://foodpoisoningbulletin.com/2012/legionnaires-case-shuts-down-dallas-hotel/

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Filed under Guest Issues, Health, Insurance, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Theft Risks: Guest At California Hotel Has $200,000 In Jewelry Stolen

The family believes someone took a large CD zipper case  containing $200,000 worth of gold, platinum, diamonds and once they realized  what was it in, they kept it for good.

A family visiting San Diego for a wedding lost $200,000 in  jewelry in a hotel theft.

Hangameh Mousavi says her family was visiting San Diego for  an Iranian wedding over the Memorial Day weekend and stayed at the Sheraton  Hotel on Harbor Island. It’s traditional to give jewelry to the bride and so family  members brought a lot of jewelry not only to wear, but also to give as  gifts.

“We have religious jewelry, stuff with Arabic writing,  prayers,” she explained. “Things from the revolution that they don’t make any more.  Things that have been passed down from grandparents.”

There was a conference at the hotel that weekend.

For more:  $200K in Jewelry Stolen from San Diego Hotel | NBC San Diego

Source:  $200K in Jewelry Stolen from San Diego Hotel | NBC San Diego

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Theft

Hospitality Industry Property Risks: Wisconsin Restaurant Kitchen Fire Spreads To Second Floor Storage Area; Significant Water And Smoke Damage

“…some employees at closing time discovered a fire in the kitchen and attempted to put it out with extinguishers…the fire extended into the second floor that was mostly used for storage and contained a lot of combustibles…there was water damage to the basement and smoke and fire damage throughout the two-story structure….”

Firefighters arrived at Carvetti’s, 642 W. Main St. at 1 a.m., “they encountered heavy smoke and a heavy fire load on the second floor. The fire was pretty heavily involved,” said Capt. Mark Moller-Gunderson. The cause and origin of the fire is under investigation.

Lake Geneva Police Department Detective Ed Gritzner said the task force continues to investigate the fire, but “we don’t think any criminal activity is involved. We just need to talk to a few more employees to see what they have to say since the kitchen appears to be where the fire originated,” he said.

In fighting the blaze, fire crews made an aggressive interior attack while the ladder company opened the roof. Other firefighters chased down fire pockets before fire crews conducted overhaul and salvage work.

“They had the bulk of the fire knocked down in 15 to 20 minutes and prevented more serious damage from the fire that had a pretty good start,” Moller-Gunderson said.

For more:  http://gazettextra.com/news/2012/jun/06/fire-damages-lake-geneva-eatery/

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Filed under Fire, Insurance, Maintenance, Management And Ownership, Risk Management