Category Archives: Liability

Hotel And Resort Spa Health Risks: Massage And Foot Treatments Can Expose Guests To Infections And Health Risks

“…While most of today’s spas promise to restore, refresh, and renew — and some offer even more explicit health claims — they generally don’t warn you of the potential risks involved. But they do exist. Certain spa treatments can worsen chronic and acute health conditions. All spas can pose risks to the general public, particularly when operated in a state of uncleanliness…”

(From a CBSNews.com article)

  •  People with diabetes need to take extra precautions when getting foot treatments. “Any break in the skin, potentially from aggressive trimming of a callous or cuticle, can increase the risk of foot infections called cellulitis,” says Sharon Horesh, MD, an internal medicine doctor with Emory University’s department of medicine.
  • When it comes to massage, experts say that the degree of risk involved depends on the type of touch applied. “The most important adaptation for chronic disease, like cancer, is touch level,” says Kathleen Clayton, a licensed massage therapist and spokeswoman for the American Massage Therapy Association. 
  • “…all potential massage-goers to receive massages only from licensed massage therapists….”
  • “In the second and third trimesters, women should specifically seek a pregnancy massage therapist and avoid massage techniques that involve long strokes along the legs or pressure between the ankle and heels,” Horesh tells WebMD.  There’s good reason to heed this advice. “There’s always a chance that it might make the baby dislodge, or induce premature labor,” explains Clayton.

     http://www.cbsnews.com/stories/2005/12/15/health/webmd/main1128859.shtml

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Hotel Pool Spa Health Risks: Legionaires Disease And Pontiac Fever Outbreaks Associated With “Poorly Maintained” Pools And Spas

“…a combined outbreak of Pontiac fever and legionnaires disease at a hotel in Oklahoma City, Oklahoma, associated with exposure to a poorly maintained hot tub. Ninety‐five percent of the mostly adolescent 107 ill people had Pontiac fever, and the remainder had legionnaires disease.”

Most aerosolized sources of bacterial‐contaminated warm water, including whirlpool spas, warm spring pools, decorative fountains, cooling towers, and industrial cleaning systems that use high‐pressure water, have been linked to outbreaks of Pontiac fever.

Because the hot tub had been heavily disinfected before analysis by investigators, the results of hot tub water cultures were negative, but the results of PCR for L. pneumophila were positive. As in many outbreaks, a minority (46%) of persons with Pontiac fever had elevated L. pneumophila antibodies.

http://www.journals.uchicago.edu/doi/full/10.1086/510394

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Hotel Industry Employee Injury Risks: Hotel Housekeepers Have “Higher Rates Of On-The-Job Injuries” According To Medical Journal

“…hotel employees — and especially housekeepers — have higher rates of on-the-job injuries, according to a report last year in the American Journal of Industrial Medicine…”

"...hotel employees — and especially housekeepers — have higher rates of on-the-job injuries, according to a report last year in the American Journal of Industrial Medicine..."

Housekeepers are prone to repetitive stress injuries from such continual work as changing sheets, washing bathroom floors and vacuuming, according to nine researchers who studied three years of government-required accident logs at five union-represented hotels.

(From a Chron.com article)    More surprising, however, is that Hispanic housekeepers had a proportionally higher rate of injuries than non-Hispanic cleaners, according to the study. The research didn’t address possible explanations for that.

The research was funded by the union Unite Here, which represents hospitality employees, but the problem also has captured the attention of the Occupational Safety and Health Administration.

It recently hosted a conference in Houston on health and safety issues facing Latino workers.

While OSHA doesn’t have a specific ergonomic standard — it was repealed by Congress in 2001 before it was scheduled to go into effect — the agency has the “general duty clause” as an enforcement tool. It requires that employers provide a safe and healthy place to work, Jordan Barab, deputy assistant secretary of labor for OSHA, said in a telephone interview.

http://www.chron.com/disp/story.mpl/business/sixel/7002756.html

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California Workers’ Compensation Insurance: Medical Provider Networks Now Account For Over 80% Of Injured Worker Medical Services

The latest data show network providers accounted for 83.1 percent of services in the first 30 days on claims for injuries from the first quarter of AY 2009, and 67.4 percent of the post-30 day services rendered on AY 2008 claims.

(From a CWCI.org release)   A new California Workers’ Compensation Institute (CWCI) study shows the percentage of medical services to injured workers delivered by network physicians jumped sharply immediately after Medical Provider Networks (MPNs) were introduced into the workers’ compensation system in 2005, and that both the network utilization rate and the percentage of workers’ compensation medical dollars paid to network providers have continued to climb over the past five years.

Using first-year medical service data from 891,918 California workers’ compensation claims with 2004-2009 injury dates, CWCI measured the percentage of injured worker outpatient medical services rendered by network providers before and after MPNs began operations in January 2005. The results show that the network utilization rate rose from less than half of first-year physician-based services for 2004 job injuries to nearly 2/3 of the services for 2005 injuries – the first claims in which treatment in the initial 12 months could have shifted to MPNs. Furthermore, the data show that the trend toward the use of networks has continued, with network providers accounting for nearly ¾ of physician-based services for 2008 injury claims.

 http://www.cwci.org/press_release.html?id=164

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Hospitality Industry Theft Risks: Hotel Surveillance Cameras And Guest “Identification” Procedures Are Best Deterrent To Property Theft

Gordon called the April 3 thefts at the Hampton Inns “very brazen, and quite frankly stupid,” given that the hotel lobbies have surveillance cameras.

In both cases, Gordon said, Cole checked in using a fake ID and paid in cash. Then he and Harrington left with flat-screens worth more than $1,000 each, Gordon said.

(From an AJC.com article)   Jonathan Cole and Brooke Harrington have been arrested by the Atlanta Police Department, Alpharetta police spokesman George Gordon said Friday.

Police were looking for Cole and Harrington after they hit two Hampton Inns in Alpharetta on a single Saturday. They also are wanted for similar thefts in Gwinnett County and the city of Norcross, Gordon told the AJC.

“We had been looking for them for a while … They hid out really well,” Gordon said. “This was a prolific crew traveling all over metro Atlanta area.”

http://www.ajc.com/news/atlanta/atlanta-police-nab-flat-522306.html

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Hotel And Resort Mineral Spa Safety: Risk Of Disease Transmission In Pool Spa Water Tied To Water Filtration Systems

“There’s a risk of disease transmission, there’s a risk of injury, there’s a real risk of death.”

The resort’s pool licence was revoked after inspectors found the water filtration system wasn’t working properly.

The issue lies with the pool’s 23 skimmers, which circulate the water through a central filter.

Engineers say that because of the high amount of minerals in the water, 19 of them are no longer working.

(From a WinnipegFreePress.com article)   There’s a storm a-brewin’ at a luxury resort north of Regina where health inspectors ordered a mineral spa closed this weekend over health and safety concerns.

Dwight Hayter, CEO of the Manitou Springs Hotel and Mineral Spa, said Saturday he’s got “24 layoffs and a hotel full of unhappy guests” on his hands.

“We don’t think this was necessary,” he said, acknowledging there are problems with the spa but insisting he wasn’t given enough time to fix them.

“To have another month, month-and-a-half extension on such an important issue as this, we didn’t think was a stretch.”

But deputy medical health officer John Opondo said the spa has been on probation for more than two years.

“We have been working with them progressively, we’ve had provincial partners involved in a peer review process to really try and bring them into compliance,” said Opondo.

http://www.winnipegfreepress.com/life/oddities/luxury-spa-at-saskatchewan-resort-closed-over-health-concerns-92599504.html

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Restaurant Food Safety: Oregon Restaurant Salmonella Poisoning Outbreak Highlights Risks Of Food Contamination And Need For Strict Food Preparation Safety Training

Salmonella, the most prevalent food borne pathogen in this country, is an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis, and arthritis.

Salmonella poisoning can also lead to Reiter’s Syndrome, a difficult-to-treat reactive arthritis characterized by severe joint pain, irritation of the eyes, and painful urination. Some Salmonella bacteria are antibiotic resistant, largely due to the use of antibiotics to promote the growth of feed animals.

“….76 million people each year come down with some form of food poisoning; hundreds of thousands are hospitalized and about 5,000 die…”

(From a NewsInferno.com article)   Dawnelle Marshall of the Public Health Division of the Douglas County Health Department said that the source of the outbreak remains unknown and that interviews continue with patrons of the restaurant who visited the establishment during the outbreak period in order to determine the outbreak’s timeline and origin, wrote KPIC.

“We’ve not been able to pinpoint the source, whether that is a food item, whether there is cross-contamination. We have not been able to do that, but we do have sampling that is pending, and those results should be in later this week,” said Marshall. Los Dos Amigos is cooperating in the investigation, added Marshall.

“They’re taking suggestions, they’re sharing information about how they process food, and what they do with foods. So until we know what that source is, it’s hard to evaluate what that potential cause can be,” said Marshall, quoted KPIC.

Marshall also said that some people have fallen very ill with dehydration that required intravenous fluids, reported KPIC.

http://www.newsinferno.com/archives/20114

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Hotel Flood Insurance: Gaylord Opryland Resort (Nashville, TN) Purchased Maximum $50 Million Flood Insurance And Is Unsure If Coverage Will Be Sufficient

The $1 billion-plus hotel on the banks of the Cumberland River had $50 million in flood insurance. Asked whether that amount would be enough to cover the damages, Reed said: “Maybe, but we just don’t know.”

That amount was the maximum level of flood insurance Gaylord could buy from any insurer “because we sit next to the Cumberland River,” Reed said. The company had tried to buy more, but couldn’t find any insurer willing to go above $50 million of coverage.

(From a Tennessean.com article)   It could be up to six months before the flooded Gaylord Opryland Resort and Convention Center reopens, and the full extent of damage is still being assessed, Gaylord CEO and Chairman Colin Reed told The Tennessean today.

“We have water in the tunnels; we have no understanding of the damage to the power plant. It could take three months, four months, five months or six months. The fact of the matter is that until we get the water out, we just don’t know,” Reed said.

He also said the hotel’s staff will remain on the payroll for at least the next six weeks and will play a role in helping the vast facility rebound. It’s unclear what happens with people’s pay after that initial period.

A flagship of Nashville’s tourism industry, the Opryland Resort & Convention Center was evacuated Sunday night as floodwaters spilled over the Cumberland River, filling parts of the hotel with 10 feet of water. Electronics systems and other high-tech equipment are at risk.

It will take a week to get floodwater pumped out, Reed said, and by then the company may have a better understanding of the full extent of damages. “Until we’re able to get to the technology, we just don’t know.”

http://www.tennessean.com/article/20100506/BUSINESS01/100506076/-1/nsitemapXML/Opryland-hotel-may-be-closed-for-six-months

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Hotel Pool And Spa Health And Safety: Proper Water Chemistry Controls Are Essential To Maintaining Guest Health And Limit Illnesses (Video)

[youtube=http://www.youtube.com/watch?v=HCrDkXevV4Y]

A short video that describes basic water chemistry and the controls required for safe water.

Proper water chemistry is essential to maintaining safe and consistent swimming pool operation. Chemicals used in swimming pools include: Disinfectants to destroy harmful or otherwise objectionable organisms; Alkalinity and pH Adjusters to maintain a consistent acid-base relationship and acid buffering capacity; Chlorine Stabilizer to prevent unnecessary loss of chlorine; Algicide to kill and prevent algae, and Filter Aids to help remove foreign material. Following is a discussion of various factors which affect water chemistry, how they affect swimming pools and how to use pool chemicals to restore a properly balanced water chemistry.

http://www.deh.enr.state.nc.us/ehs/chem.htm

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Hospitality Industry Workplace Safety: OSHA Considering A Rule Mandating A “Formal Injury And Illness Prevention Program” For Employers

OSHA is considering a proposed rule for a formal Injury and Illness Prevention Program and will hold informal stakeholder meetings on the proposal. The proposal would require employers to develop a formal program to reduce workplace injuries and illnesses through a systematic process that proactively addresses workplace safety and health hazards.

(From a Safety.blr.com article)   On the basis of OSHA’s experience with workplace safety programs, a proposed rule would include the following elements:

  • Management duties
  • Employee participation
  • Hazard identification
  • Hazard prevention and control
  • Education and training
  • Program evaluation and improvement

 Injury and Illness Prevention Program State Requirements    There are 24 states that require a written injury and illness prevention program for certain industries, mostly as a requirement for worker’s compensation insurance coverage. 16 states offer discounts on workers’ compensation premium rates of up to 5 percent for qualifying organizations that voluntarily adopt and implement written safety and health programs.

California, for example, requires employers to have formal written injury and illness prevention programs. BLR has prepared written tips and considerations to help employers develop an injury and illness prevention program based on California’s requirements, and they cover OSHA’s proposed program elements:

OSHA Provides Incentives for Injury and Illness Prevention Programs

OSHA has a policy of reducing penalties for employers who have violated OSHA standards but who have demonstrated a good faith effort to provide a safe and healthy workplace to their employees. The Agency has long recognized the implementation of a safety and health program as a way of demonstrating good faith.

http://safety.blr.com/workplace-safety-news/safety-administration/illness-and-injury-reporting-OSHA-300-log/New-Injury-and-Illness-Prevention-Program-Rule-Con/

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