Tag Archives: RFID Systems

Hospitality Industry Spa Safety: Hotel Spas And Saunas Usage Can Be Monitored And Regulated With New Heat-Resistant, Waterproof RFID Bracelets

“…a heat-resistant waterproof RFID bracelet -08, specially designed to be used in high temperature environment like sauna and spa hotel, etc. Incorporated with silicone and RFID tag, this heat-resistant RFID bracelet tag can be used in the sauna as admissions, payment and security…”

This waterproof RFID bracelet is perfectly used in high temperature environment, since it can survive in the extreme temperature from -30 Celsius degree to +60 Celsius degree while still maintaining high identification accuracy. With this heat-resistant contactless bracelet worn on wrist, the guests of the sauna can get in or out of the place freely and pay the fee without cash or credit card. Thus, it can guarantee the safety of the guests.

For more:  http://www.onlineprnews.com/news/162586-1313742730-heatresistant-rfid-bracelet-waterproof-for-sauna-and-spa-hotel.html

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Filed under Guest Issues, Injuries, Liability, Management And Ownership, Pool And Spa, Risk Management, Technology

Hospitality Industry Theft Risks: Hotel Bathrobes, Towels, And Bedroom Supplies Can Be Monitored By RFID Technology

“…hotels are using the tech to monitor the whereabouts of bathrobes, bed sheets, duvet covers, bathmats, pool towels and banquet linens…”

“…Up to 20 per cent of hotels’ stock typically go missing, estimates William Serbin of Linen Tracking Technology…”

The RFID technology – which stands for radio frequency identification and requires an installed chip that can be read by an electronic reader – has been used by various industries for several years to organise product storage and tally shipments.

The company, which sells trackable linens, has teamed with Fluensee, an inventory tracking technology firm, to market the RFID tags to hotels.

A towel with a chip is about a dollar more than other towels, he says. Bendable and washable, the tags can be read by sensors up to six feet away.

When towels are removed from a closet, for example, a reader station can register how many, so that the closet can be restocked.

Read more: http://www.dailymail.co.uk/news/article-2019930/Hotels-combat-towel-theft-electric-tags-traceable-microchips.html#ixzz1TVODXBal

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Filed under Guest Issues, Liability, Management And Ownership, Technology, Theft

Hospitality Industry Guest Security: Hotels Launch "Radio Frequency Identification Technology" (RFID) To Better Secure Guestrooms And Limit Guest Access To Different Floors

One of the latest innovations to be launched in the customer security market within the hospitality industry is non-contact Radio Frequency Identification (RFID) technology. This allows guests to access the hotel and their rooms simply by waving their room card, rather than having to insert it into a lock.

The RFID cards can also be extended to lift-systems with cards encoded to allow guest’s access to only the floors that they are entitled.

This means that visitors can be rest assured that from the front door to their rooms, their safety is of the utmost concern, which will only enhance the customer experience.

  • Hoteliers need to ensure that they have a robust threat assessment procedure in position and ensure that a crisis plan is prepared and rehearsed. Security operations need to be agile to respond or expand to meet the required needs if new threats emerge.
  • When enforcing security checks or CCTV, be sensitive, as the guests still need to feel as sense of relaxation as well as safety.
  • Ensure all current staff is trained to identify, inform and respond to any suspicious activity or any crisis that a hotel could face.
  • Hotel staff should remain visible. This gives guests peace of mind and is a key way to deter any criminal activity.
  • Where possible, incorporate security features into the guest experience but do not let a security operation intrude on the customers stay.
  • Outsource specialist tasks like outdoor patrols and vehicle checks to trained third-party security providers. However, ensure they are trained in guest interaction by the hotel so they adhere to your standards.

For more:  http://www.hotel-industry.co.uk/2011/07/identification-systems/

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Filed under Guest Issues, Liability, Management And Ownership, Risk Management, Technology

Hospitality Industry Information Security Risks: "Electronic Pickpocketing" Allows Criminals To Steal Credit And Debit Cards Containing RFID Technology

“…criminals can steal credit cards, debit cards, passports and other valuable information…This crime is referred to as “electronic pickpocketing”.  The technology used to perform this type of theft is called radio frequency identification or “RFID”….

Hundreds of millions of credit cards, debit cards and all passports issued since 2006 are embedded with a radio frequency identification chip—or RFID.  RFID chips are also commonly used in hotel keys, cards that raise gates in parking garages and unlock doors at businesses.  Government, military and port of entry ID cards are also vulnerable to this type of theft.  You need only swipe the card in front of a reader.  The RFID chip is always on, making consumers more susceptible to identity theft. 

Thieves can steal this information by using a frequency reader.  These readers are inexpensive and easy to obtain.  The thief can simply walk next to you and acquire your credit card number and expiration date without any physical contact. While these cards are in your wallet or purse they can transmit your card or passport number and in some states, your digital drivers’ license information when placed near a reader.  The information almost immediately appears on a computer screen without you ever knowing about it.  Apparently U.S. passports are more difficult to read than cards with RFID chips because they require a password.  However, hackers with enough knowledge can see everything on the passport’s front page.   A thief can be long gone before the consumer ever realizes his information has been stolen.  This is “electronic pickpocketing”.

For more: http://www.ktnv.com/story/14225766/consumers-beware-of-electronic-pickpocketing

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Filed under Crime, Guest Issues, Insurance, Liability, Maintenance, Management And Ownership, Risk Management, Theft