Tag Archives: Bed Bugs

Hospitality Industry Health Risks: Hotel Management Must Make Guest Room "Cleanliness" A Priority As Mattresses, Bed Covers And Bathroom Sink Areas Are Havens For Germs

“…In hotel rooms that aren’t properly disinfected, some of the germiest areas tend to be the faucet and sink areas, the flusher of the toilet, the underside of the toilet seat and the shower floor…”

“The first thing I do when I stay at a hotel is remove the comforter and store it in the closet.”

When it comes to hotel bedding, allergens are the biggest problem for guests, Tierno said. Evidence of bedbugs is an immediate dealbreaker for Tierno, but we’ll leave them out of the picture here since that problem is closely related to the presence of guests, not germs.

You can probably imagine what might be lurking in the mattress, but here’s a sampling for those who hesitated: skin cells (when humans sleep they shed about 1.5 million cells or cell clusters an hour), human hair, bodily secretions, fungi, bacteria, dust, dust mites, lint, insect parts, pollen, cosmetics … and more.

Some of the newer hotels use the type of impervious, waterproof covers Tierno carries with him, but most don’t, he said. While the covers were developed for allergy sufferers, Tierno encourages everyone to use them at home and on the road. Ask when you reserve if the hotel uses allergy barriers on beds.

And definitely ditch the bedspread, Tierno advises.

Hotel bedspreads became a hot topic when one featuring bodily fluids from several sources was introduced in boxer Mike Tyson’s 1992 rape trial. The American Hotel & Lodging Association got so many queries at the time that it came out with a statement saying the Centers for Disease Control and Prevention “has NEVER identified, seen, or classified ANY significant disease outbreak in hotel or motel rooms as a result of hotel bedspreads and blankets.”

While many hotels have followed in the footsteps of Westin Hotels and Resorts, adopting a duvet model of bedding mimicking the brand’s Heavenly Bed, plenty of chains on the lower end still use quilted bedspreads.

For more:  http://www.cnn.com/2011/TRAVEL/02/25/hotel.hygiene/#

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Hospitality Industry Health Risks: "Bed Bug" Workshops Planned By Hotel Industry Association And National Pest Management Association (NPMA)

http://www.npmapestworld.org/

From identifying bed bugs to inspection techniques to public relations issues and legal ramifications, nationally-recognized experts will provide management tips to help hoteliers make informed decisions and stay out of the newspaper – and the courtroom. Many of AH&LA’s partner state associations are assisting in providing local speakers to lead hotel-specific discussions. Additionally, a marketplace component enables attendees to learn latest in bed bug products and management services. And, AH&LA members can earn recertification points by attending.

“Although last year’s headlines of bedbugs have abated, our industry and others are grabbling with how to best combat this most resilient pest,” said AH&LA President/CEO Joe McInerney. “From developing a targeted action plan to having an effective media response plan in place, these workshops will provide hoteliers with invaluable resources.”

For more:  http://www.hospitalitynet.org/news/154000320/4050187.html

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Hospitality Industry Health Risks: "Bed Bug Summit" Being Held In Washington DC Focuses On Need To Develop And EPA To "Approve" Effective Commercial Pesticides

Hotel operators, public-health officials and leaders of an industry spawned to combat bedbugs urged tighter U.S. regulations and development of effective pesticides during the second National Bed Bug Summit.

“Given the difficulty of exterminating bedbugs, we are calling upon” the EPA “to conduct further research and development of effective pesticides,” Council Speaker Christine Quinn wrote in a Jan. 31 letter to the EPA with fellow members.

“Given the difficulty of exterminating bedbugs, we are calling upon” the EPA “to conduct further research and development of effective pesticides,” Council Speaker Christine Quinn wrote in a Jan. 31 letter to the EPA with fellow members.

 

 

  • The Environmental Protection Agency convened the meeting as New York City Council members urged the agency to set regulations for better use of insecticides.
  • There are over 300 pesticide products registered to get rid of bed bugs, according to the Office of Pesticide Programs at the Environmental Protection Agency
  • Research shows that bed bugs may be developing resistance to some pesticides.

“It remains a huge concern,” said Joseph McInerny, chief executive officer of the American Hotel and Lodging Association at the two-day conference in Washington that ends today. Housekeeping and maintenance staff are the “first line of defense,” spotting speckles of blood that signal rooms may be closed for weeks by an infestation, he said yesterday.

Bedbugs — wingless insects that feed on the blood of sleeping animals — invaded stores of Abercrombie & Fitch Co., Victoria’s Secret and Nike Inc.’s Niketown in New York City last year as well as hotels, offices and homes.

The insects can cause reactions through bites, as well as blister-like skin infections and, in rare cases, asthma and anaphylactic shock, according to a report in the Journal of the American Medical Association.

CLICK HERE TO VIEW AGENDA OF BED BUG SUMMIT

“2010 was definitely the year of the bedbug,” Natalie Raben, marketing director of M&M Environmental, a New York pest- management company said at the conference.

For more:  http://www.bloomberg.com/news/2011-02-02/bedbugs-bite-on-hotels-spurs-call-for-more-effective-pesticides.html

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Hospitality Industry Health Risks: Surveys On "Bed Bug Infestations" Show Most People Feel Infestations Are Increasing And "Transmit Disease"

 

Bed Beg infestations at hotels can result in guilty verdicts against hotel owners if conscious and deliberate behavior led to infestations going untreated.

One out of five Americans has had a bed bug infestation in their home or knows someone who has encountered bed bugs at home or in a hotel according to a new survey released by the National Pest Management Association (NPMA).

 

 

  • Americans who have encountered bed bugs tend to be younger, live in urban areas and rent their homes. The incidence of bed bugs is three times higher in urban areas than in rural areas due to factors such as larger population size, apartment living and increased mobility, which are conducive to the rapid spread and breeding of bed bugs.
  • Bed bugs are found in all 50 states. Specifically, the pests were encountered by 17 percent of respondents in the Northeast; 20 percent in the Midwest; 20 percent in the South; and 19 percent in the West.
  • Most Americans are concerned about bed bugs and believe that infestations in the United States are increasing. Nearly 80 percent are most concerned about encountering bed bugs at hotels; 52 percent on public transportation; 49 percent in movie theaters; 44 percent in retail stores; 40 percent in medical facilities; 36 percent in their own homes; and 32 percent equally pointed to places of employment and friends’ homes. The fear of getting bitten topped the list of concerns.
  • As the public’s awareness of the bed bug resurgence grows, many Americans are modifying their behaviors to minimize their risk of an infestation: 27 percent have inspected or washed clothing upon returning from a trip; 25 percent have checked a hotel room for bed bugs; 17 percent have inspected or vacuumed a suitcase upon returning from a trip and 12 percent have altered or canceled travel plans because of concern about bed bugs.
  • 16 percent inspected second-hand furniture they have brought into their homes; 15 percent have checked dressing rooms when trying on clothing and 29 percent have washed new clothing immediately upon bringing it home from a store.
  • Of the 13 percent of respondents who said they knew someone who had a bed bug infestation in their home, 40 percent said they avoided entering the infested home and 33 percent discouraged those who had the infestation from entering their own home.
  • Despite the availability of information, most Americans still have misconceptions about bed bugs. Nearly half of respondents incorrectly believe that bed bugs transmit disease. However, research conducted to date has shown that bed bugs do not transmit disease to their human victims, although some people may experience itchy, red welts; 29 percent inaccurately believe bed bugs are more common among lower income households, and 37 percent believe bed bugs are attracted to dirty homes. Bed bugs do not discriminate in regard to household income and are found in both sanitary and unsanitary conditions.

For more:  http://www.hotelnewsresource.com/article51366.html

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Hospitality Industry Health Issues: Second Annual Federal Bed Bug Summit To Be Held On February 1 and 2, 2011 In Washington DC

Momentum is gathering behind a planned federal summit on bed bug control. Bed bugs are now spreading beyond the nation’s beds. They’ve been found in numerous public spaces, including federal office buildings. The Federal Bed Bug Work Group encompasses several agencies, including the EPA and the departments of Housing and Urban Development, Agriculture, Defense and Commerce. Also, the National Institutes of Health and the Centers for Disease Control and Prevention.

The summit will be held from 8:30 a.m. to 6:00 p.m. at the Georgetown University Hotel and Conference Center  in  Washington DC 

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Hotel Industry Liability Issues: “Bed Bug” Court Verdicts Have Recently Found Hotel Owners Liable When “Conscious And Deliberate Behavior” Allowed Infestations To Proliferate

The recent surge in bed bugs has created an uptick in litigation against motel owners and landlords alike.  duLac’s article focuses on a Maryland attorney who is filing a series

Bed Beg infestations at hotels can result in guilty verdicts against hotel owners if conscious and deliberate behavior led to infestations going untreated.

of bed bug liability suits.  The typical compensatory damages claim is $200,000, and many of the suits claim punies.  Bed bug suits, in Maryland and elsewhere, generally face three major issues.

First, plaintiff will have to prove notice on the part of the motel owner or landlord.  Actual notice is best, but constructive notice should suffice.  For constructive notice, the focus will be the length of time the condition (bed bugs) has been in place.  The Maryland suits contain mostly conclusory allegations, so discovery will be important.

Second, plaintiff will have to establish compensatory damages.  Bed bugs are nasty creatures, and I have a lot of sympathy for people impacted by them.  Plaintiffs in Mathias got a jury verdict for compensatory damages of $5,000.  A Florida attorney quoted in duLac’s article is leaving the bed bug liability field because the damages are too small.  He noted that he settled one case for $4,000 and another for $10,000.

Finally, a fairly standard punies regime requires a plaintiff to prove some type of conscious and deliberate behavior on the part of the defendant.  In Mathias, the hotel owners were informed about the bed bugs.  Instead of paying for a $500 extermination, the owners allowed the bed bug situation to fester for nearly two years.  It was widely known the hotel had bed bugs.  There were certain rooms that employees were not supposed to rent out because of the bugs, yet the rooms were rented if there were not enough other rooms available.  Guests were informed the bugs were ticks (as if that’s better!).  Under these circumstances, the court upheld a punies verdict of $186,000.  If proving notice in the Maryland cases will require the discovery of significant facts, for punies the bar is even higher.

For more:  http://lawprofessors.typepad.com/tortsprof/2010/11/bed-bug-liability.html

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Hotel Industry Health And Safety Issues: Bed Bug Infestations Have Been Reported In All 50 States And Restricted Use Of Pesticides Will Make Eradication Efforts Difficult (Video)

[youtube=http://www.youtube.com/watch?v=qAEavqJS9eI]

Prior to World War I, nearly 30 percent of all homes were infested with bed bugs. Widespread use of pesticides such as DDT all but eradicated bed bugs for nearly 50 years. But with declining use of pesticides and the elimination of DDT, bed bugs have staged a comeback and are reported in all 50 states. There is even an iPhone app that allows users to track bed bug sightings. Dr. Jeffrey Levin of the U.T. Health Science Center at Tyler discusses bed bugs in this post to the U.T. Health Science Center at Tyler’s YouTube Channel.

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Hotel Industry Health And Safety Issues: New Ways To Eliminate “Bed Bug Infestations” Include “Baking” Hotel Rooms At Temperatures Of 130 Degrees”

If the pests are carried into a hotel, the company is prepared to bake them to death at 130 degrees or higher for two hours, a time and temperature that is overkill. Bedbugs die

State inspectors have the authority to shut down an establishment that poses an "imminent health hazard" involving fire, flood, sewage backup, rodent infestation, bed bug infestation or "any other condition that could endanger the health and safety of guests, employees and the general public."

after 20 minutes at 113 degrees, Dunkelberger said.

“… the company places heaters, fans and an air scrubber in the hotel room to warm the air, circulate it and eliminate impurities. Probes are used to determine the temperature in at least six areas of the room — under the carpet, between the mattresses and inside the credenza — until it reaches at least 130 degrees. Then, the room bakes for two hours.”

ISIS Hospitality, a local leader in the hotel industry, has found a new method for exterminating bedbugs: heat. The pests cannot stand it, which is why ISIS Hospitality is baking rooms in its six hotels to eliminate them.

Bedbugs are a persistent problem that plague everyone in the hospitality industry, and they did not skip over any hotel in the Black Hills, said Rich Dunkelberger, chief executive officer of ISIS Hospitality.

“Bedbugs don’t discriminate. They like Ritz-Carltons as much as they like Motel 6s,” said Dunkelberger, whose company started using the new method about two weeks ago. “We’re excited about this because we found something we know works and we’re doing it now.”

The company manages The Hotel Alex Johnson, AmericInn Lodge & Suites, Country Inn & Suites, Fairfield Inn & Suites and LaQuinta Inn & Suites in Rapid City, and Cadillac Jack’s Gaming Resort in Deadwood.

“We have no active infestations in any of our six motels,” Dunkelberger said.

If the pests are carried into a hotel, the company is prepared to bake them to death at 130 degrees or higher for two hours, a time and temperature that is overkill. Bedbugs die after 20 minutes at 113 degrees, Dunkelberger said.

Using the ThermaPure method, the company places heaters, fans and an air scrubber in the hotel room to warm the air, circulate it and eliminate impurities. Probes are used to determine the temperature in at least six areas of the room — under the carpet, between the mattresses and inside the credenza — until it reaches at least

130 degrees. Then, the room bakes for two hours.

“It turns into a super-heated convection oven,” said Bob Almond, director of maintenance for ISIS Hospitality. Almond attended a weeklong training session to learn the method.

Although it is beyond the kill stage temperature, the company keeps the room around 130 to 140 degrees to ensure the demise of the pests; higher temperatures cause damage to items in the room.

Almond and the maintenance crew are heating all rooms that were previously treated by other extermination methods in the past three years to ensure all bugs and eggs are dead, Dunkelberger said.

“Then, we can feel confident that we have sterile hotels,” Dunkelberger said.

The extermination method comes with a $70,000 price tag, which includes the equipment and the weeklong training course in California.

“I’m more than willing to make the investment. It’s well worth it so we can rest assured our guests are safe,” Dunkelberger said. “We’ve done everything we possibly can to kill the bedbugs. There is nothing else more that we could do. If there was, I’d do it, but there is nothing more we can do.”

For more:  http://www.bismarcktribune.com/news/state-and-regional/article_5f3347be-efa5-11df-baab-001cc4c03286.html

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Hotel Industry Health And Safety Issues: Bedbug Infestations Eradication Efforts Are Complicated And Expensive (Video)

[youtube=http://www.youtube.com/watch?v=zA8z4IVEG-0]

They are not even five millimeters long and cannot fly or jump. Yet bedbugs strike fear in homeowners and business owners. Well, not all business owners. Some see money in these little bloodsuckers.

Missy Henriksen speaks for the National Pest Management Association. She says they are now seeing bedbugs in unusual places: schools and hospitals, store and movie theaters. So, as the numbers have grown, those bed bugs are spreading out and traveling along with people. New York and other cities have outbreaks. But the United States is not the only country affected. Jeff White is an insect expert who hosts Bed Bug TV on the website BedBug Central. He says the lack of public awareness has caused this rapid expansion of bedbug infestations. Mr. White says bedbugs nearly disappeared from the United States for fifty or sixty years. Now researchers are looking for faster, safer ways to control them without the kinds of poisons used in the past. The name is misleading. Bedbugs do not just live in beds. Mr. White says they can survive for a year without food — that is, blood. In September, an industry event called BedBug University’s North American Summit 2010 took place near Chicago, Illinois. More than three hundred sixty people attended the two-day meeting.The industry says bedbugs are the most difficult pest to control. Treatments can cost from several hundred dollars to thousands of dollars in a hotel or apartment building.

Missy Henriksen says Americans spent almost two hundred sixty million dollars on bedbug treatments last year. That was only five percent of total spending on pest control but that number does not include other costs. She says the total economic effect is much greater. Businesses that have bedbugs often must close to solve the problem. Bedbugs have not been shown to spread disease. But they can leave itchy bite marks and cause allergic reactions in some people. Lately, however, another bug has caught America’s attention. The National Pest Management Association is now getting the most questions about stink bugs. Outbreaks have invaded homes and offices in many states. Stink bugs are harmless except to farms and gardens. And they smell bad only if you smash them.

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Hospitality Industry Health Risk Management: Hotel Owners Must Establish Formal “Bed Bug Infestation Risk Management” Protocols For Preventing And Then Eradicating Infestations

In certain cases, courts can even levy large judgments against hotel operators who rent rooms infested with bed bugs. In 2003, a federal appellate court awarded $372,000 in

State inspectors have the authority to shut down an establishment that poses an "imminent health hazard" involving fire, flood, sewage backup, rodent infestation, bed bug infestation or "any other condition that could endanger the health and safety of guests, employees and the general public."

punitive damages, roughly 37 times the compensatory award in the case, to a couple bitten by bed bugs while staying at a chronically infested Motel 6 in Chicago.

Hotel owners and operators have faced periodic reports of bed bugs for decades, but a newfound public fascination with the problem, combined with the proliferation of websites dedicated to documenting bed bug outbreaks, has created a frenzy of media activity never before seen. Indeed, bed bug stories have been reported in the New York Times, Washington Post, Wall Street Journal, and many other local television and print outlets across the country. Stoking the traditional media’s interest in bed bugs is a rash of new online forums where travelers post the unsettling details of encounters with the pests.

Much of the coverage seems sensational and overblown, but property owners and third party operators in the hospitality industry have to face the reality that the process of eliminating bed bugs from hotel rooms can be quite expensive and can lead to litigation and costly settlements. Additionally, reports of infestation on online travel sites like TripAdvisor and bed bug reporting sites like bedbugregistry.com and bedbugreports.com can cause significant reputational harm and loss of business.

The good news for hospitality companies is that robust risk management practices, and the appropriate insurance and risk financing programs, can significantly mitigate the financial impact bed bugs can have on a hotel organization.

Establishing formal risk management protocols around bed bugs is an important first step in minimizing the cost of infestation. Proactive steps for hotel organizations include creating a formal program to train housekeeping staff on spotting bed bugs, creating a policy on how to handle outbreaks or complaints and implementing regular pest control inspections.

“Bed bugs are on our list of emerging issues facing the insurance industry, not only for hotels, but in the retail, apartment, and residential healthcare sectors,” noted Brian Gerritsen, Senior Director of Hospitality Business at Fireman’s Fund Insurance Company. “The recent increase in bed bug related claims has prompted us to become more proactive about the issue with our insurance customers.” Mr. Gerritsen’s team recently released an industry alert recommending that hotel operators take several actions to prevent potential infestations in guest rooms including:

• Chemically treating mattresses and sealing them in plastic

• Washing/drying bedding and towels regularly and daily if possible

• Vacuuming cracks, crevices and other hiding places and sealing openings permanently so the bugs don’t have a place to hide

• Having regular inspections and extermination services done by a qualified pest control contractor

• Training and educating housekeeping employees to recognize the presence of bed bugs and immediately report any activity to the appropriate personnel

For more:  http://www.pressreleasepoint.com/don039t-let-bed-bugs-bite-insurance-and-risk-management-perspective

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