Tag Archives: American Hotel and Lodging Association

Hospitality Industry Legal Update: “Kari’s Law Pushed After Murder, Failed 911 Call”

Kari’s Law has received support from nearly 500,000 online signatures and would require that all who dial the three digits 911 would be connected to an emergency dispatcher regardless of the multi-line telephone system (MTLS).hotel-phone Right now, dialing 911 at an office building, school, or hotel MLTS may or may not get the caller they help they are seeking. As Hunt travels the country to speak about Kari’s Law, he takes notice in each hotel room where he stays.”

One of the most well-known and obvious lessons taught to children and remembered through adulthood makes Hank Hunt feel angry, yet guilty.

“We all teach our children to dial 911,” said Hunt about the three digits ingrained in everyone’s head in case of an emergency. But it took tragedy for Hunt to realize those three digits do not always work.

In December of 2013, Hunt’s daughter Kari Dunn was stabbed to death inside a Marshall, Texas hotel room. Her estranged husband is now charged with her murder. Dunn’s 9-year-old daughter was inside the hotel room and dialed 911 four times.

Each time, the call failed.

For more: http://bit.ly/1plHxXt

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Filed under Guest Issues, Health, Hotel Industry, Liability, Management And Ownership, Technology

Hospitality Risk Solutions Technology Update: “A Child’s Efforts To Save Her Mother Lead To Changes In Hotel 911 Calls”

“…According to a survey conducted by the American Hotel and Lodging Association, which found that guests can’t simply dial 911 for help in 55 percent of all franchised hotels…But Imagethe good news here is it seems like the majority of hotels who do not have direct-dial 911, those changes can be made by reprogramming the equipment rather than replacing it…”

As her mother was being attacked, a 9-year-old girl frantically dialed 911 for help from inside an East Texas hotel room. She dialed once, twice… four times that December day, but the call never went through.

Her mother took her last breath.

What the girl did not know was that the hotel’s phone system requires a “9″ first to reach an outside line. “She told us she did what she was supposed to do,” said her grandfather, Henry Hunt. “And it didn’t work.”

For more: http://cbsloc.al/1oa8Vtw

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Filed under Claims, Crime, Guest Issues, Hotel Industry, Management And Ownership, Risk Management, Technology