Hospitality Industry Legal Risks: The 2012 "Americans With Disabilities Act" (ADA) Update Will Impact Hotel Ballrooms, Gyms, Spas And Employee Areas

“…the changes that are most significant to the hotel industry will affect public spaces, such as ballrooms and assembly areas, gyms, spas and employee areas…”

“…the current standards mandate that if you have six toilet compartments in a restroom, not only does one have to be a large ADA stall, but you have to have a second ADA stall that’s designed for people who have mobility issues. The second stall must be narrower and have rails on both sides…”

The new requirements take effect on 15 March 2012. Because the new rules will not be requirements for more than a year, any new development or remodeling completed before the new law goes into effect will be considered compliant.

The new standard is triggered by six fixtures, not compartments, in any combination of toilets or urinals. If the bathroom has only two stalls, one has to be the big ADA stall and the other has to be for those with mobility problems.

Other changes, according to sources:

  • The amount of counter space provided in the bathrooms of accessible rooms must be equivalent to the space provided in non-accessible rooms.
  • There is more explicit information about the acceptable depth of counters, which would apply to registration counters and counters in retail areas.
  • Swimming areas and spas are subject to expanded rules on accessible routes. Depending on the size of the pool, there may be a requirement for more than one access route into the pool, such as a ramp and stairs with handrails.
  • If there are multiple elevators that respond to the same call button, all elevators must be compliant instead of just one so that someone in a wheelchair doesn’t have to wait for the accessible one.
  • The disabled must be able to make reservations for guestrooms in the same manner as anyone else; if a hotel has an online system, they have to be able to reserve an accessible room online.
  • There are increased requirements for accessible routes within buildings.
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