Come check out Petra’s own Director of Risk Management, Todd Seiders, and Loss Control Manager, Marco Johnson, at the Southern California Hotel and Lodging Conference.
For more:Â http://www.calodging.com/events/2014-southern-california-hotel-lodging-conference/
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April 11, 2014 · 8:33 am“…Local ordinances and zoning laws could affect your business. ‘There comes a point when residents, business owners, and politicians no longer want those students there, and they
will start passing laws like in Daytona Beach or Fort Lauderdale to curb or even eliminate behavior,’ Laurie says. ‘Students will then go to a place where those rules don’t exist.’…”
From March through mid April, hundreds of thousands of college students flock to warmer climates for a weeklong escape from the winter doldrums and pressures of academic life. And while this time of year can bring a spike in hotel occupancy to popular vacation destinations across the country, the traditional spring break party does come with its fair share of challenges and risks for owners. John Laurie, director of the destination marketing and tourism practice at Bond Public Relations and Brand Strategy in New Orleans, shares five factors to consider when determining whether to court the next generation of spring breakers.
For more: http://www.lodgingmagazine.com/5-factors-to-consider-when-courting-spring-breakers/
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Filed under Claims, Crime, Guest Issues, Hotel Industry, Maintenance, Management And Ownership, Risk Management
“…Someone in the area reported the smell of natural gas and the building’s 24 units were evacuated and police, fire and the Gas Co. were all called, she said. 
 The damage was done to an approximately 1-inch line, she said. The gas was shut off and once the area was deemed safe, the nearly 65 people evacuated to another area of the 360-acre resort were allowed back into their units…”
RANCHO MIRAGE – A natural gas line has been repaired and an evacuation order lifted at Westin Hills Golf Resort and Spa hotel at 71-333 Dinah Shore Drive.
Something hit the meter at time share building number 45 which broke the line, said Deborah McGarry, spokeswoman for Southern California Gas Co.
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Filed under Claims, Guest Issues, Health, Hotel Industry, Liability, Maintenance, Management And Ownership, Risk Management
“…One woman, who stayed at Mariners Cove days before the fire, says the motel had battery-operated smoke detectors, but fire victims say they never went off. 
 ‘That’s the thing, they were battery-powered fire alarms. Once they get hot and they melt, they are not going to work,’ said Tammy Tilton…”
The deadly motel fire in Point Pleasant, New Jersey is raising safety concerns at other motels in the area.
Activity has died down at the scene, but the probe continues into Friday morning’s deadly fire at the Mariners Cove Motor Inn in Point Pleasant Beach.
The blaze killed four people, including 66-year-old Albert Sutton, formerly of Mount Laurel.
Based on surveillance footage pulled from the rubble and restored by computer experts at the Ocean County prosecutor’s office, detectives have determined the cause of the fire was careless smoking.
For more:Â http://abclocal.go.com/wpvi/story?section=news/local&id=9479643
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Filed under Claims, Fire, Hotel Industry, Injuries, Maintenance, Management And Ownership, Risk Management, Technology
“…Florida law ‘clearly sets forth that [as] a hotel operator of a transient establishment — you can go in and say, ‘I don’t wish to entertain you anymore,” Blair said. ‘The statute says you can call the sheriff, and he has a duty to remove them.’
 A separate group of independent hoteliers has sued along similar grounds. It is seeking a declaration on whether the Sheriff’s Office is properly interpreting state law, but that case is still pending in state court…”
OSCEOLA COUNTY, Fla. — Dianna Chane says she cannot get the Osceola County Sheriff’s Office to remove unwanted guests from her HomeSuiteHome hotel, even if they aren’t paying, are using drugs or committing assault.
Once a supporter of Osceola County Sheriff’s Office, Chane has sued Sheriff Bob Hansell, saying he is forcing independent hotels on U.S. Highway 192 to become homeless shelters.
“What has crushed me is I have been denied the right to manage my own property,” Chane said. “I feel like we’ve been taken hostage.”
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Filed under Crime, Hotel Industry, Maintenance, Management And Ownership, Risk Management
“…The New Jersey Hotel is only of few blocks from the beach and most of its guests work in the fishing industry
or are building contractors in the area. Many of the residents at the hotel have been displaced by Hurricane Sandy and forced to stay in the hotel until they can afford to repair their homes…”
A deadly fire took the lives of three people and critically injured at least three more, when a New Jersey hotel burst into flames.
Mariner’s Cove Motor Inn at Point Pleasant Beach, suddenly caught fire early this morning and had firefighters struggling to control the flames.
The Jersey shore hotel was completely destroyed by the blaze and upon entering the building firefighters discovered the bodies of three guests that couldn’t escape the inferno.
For more:Â http://americanlivewire.com/2014-03-21-3-people-killed-in-deadly-fire/
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Filed under Fire, Guest Issues, Hotel Industry, Insurance, Liability, Management And Ownership, Risk Management
“…’There was a dangerous condition that posed an immediate and grave risk to the health of any customer,’ Kaufman said. 
‘It’s remarkable to me that a condition this dangerous could be allowed to persist for not days, but almost two weeks, and take the life of a successful, caring and wonderful man.’…”
An Ohio attorney whose body was found in a Palm Springs hotel room in November died of carbon monoxide poisoning, the Riverside County coroner’s office said Wednesday.
The Palm Springs Police Department has been investigating the death and will present its findings to the Riverside County district attorney’s office for possible criminal charges, said Palm Springs Police Lt. Mitch Spike.
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Filed under Claims, Guest Issues, Hotel Industry, Liability, Management And Ownership, Pool And Spa, Risk Management
“…Police say that Oyola-Bandara knocked on the woman’s door at the Super 8 motel at 32 Grenhart Road at about 3:30 a.m. and told the woman, who has been a resident of the motel for some time, that he is there to fix something. 
The woman recognized the man as a hotel worker and let him in. Oyola-Bandara then pulled out a bottle of liquor and put two glasses on the table and began pouring the liquor into the glasses…”
A West Side hotel maintenance worker who talked his way into a 60-year-old woman’s room early Saturday morning and tried to force himself on her was arrested after police found the man asleep in the woman’s hotel room.
Carlos Oyola-Bandera, 35, of 501 West Main St., Stamford, was charged with attempted rape, unlawful restraint, criminal trespass, fourth-degree sexual assault and breach of peace. He was held over the weekend by police in lieu of a $50,000 court appearance bond and is being arraigned at the Stamford courthouse Monday.
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Filed under Claims, Crime, Guest Issues, Hotel Industry, Liability, Management And Ownership, Privacy, Risk Management
“…In an evaluation of the hotel in 2012, the fire chief predicted the hotel’s ultimate demise stating, “In the event of a fire it is anticipated portions of the yellow brick will begin to fail at an early state in the fire’s development.
To place the cities firefighters inside the yellow brick building under those firefighting conditions is to needlessly expose them to injury or death…”
Two weeks ago today an historic hotel, more than 100 years old, went up in flames. Tonight, we’re learning more about what Hot Springs city leaders did to try and prevent the Majestic Hotel fire. Talk to just about any Hot Springs resident and they’ll give you a memory of the Majestic.
One bystander said, “That was the restaurant there and 20 years ago my husband and I had our first date there.” Another person said, “We had our wedding reception in the Majestic.” In the 1950’s the hotel became so popular, construction crews added on to it.
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Filed under Fire, Hotel Industry, Insurance, Maintenance, Management And Ownership, Risk Management, Structural Damage
“…Thamba’s death remains under investigation, according to Sonny Jackson, a spokesman for the Denver Police Department, but foul play is not suspected
….Thamba fell from a balcony at the Holiday Inn Denver East at 3333 Quebec St. between 3-4 a.m. Tuesday, Jackson said. How far he fell, and what caused the fall, have not been determined, Jackson said…”
An international student attending Northwest College died early Tuesday morning when he fell off a balcony at a Denver hotel.
Levy Thamba, of the Republic of Congo, Africa, began attending Northwest in late January. He apparently traveled to Denver during the college’s spring break.
For more:Â http://www.powelltribune.com/news/item/12164-nwc-student-dies-in-fall-at-denver-hotel
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Filed under Claims, Guest Issues, Health, Hotel Industry, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management
