Monthly Archives: June 2012

Hospitality Industry Property Risks: Ohio Hotel Fire Started In "Mulch Pit" On Side Of Building; $2 Million In Structural Damage, $200,000 Contents

 “…a mulch bed on the side of the building caught fire, sending flames through a stairwell and into the attic…eight rooms on the third floor of the Microtel were directly affected and it took about three hours to control…”

Fire officials have determined the origin of a Jackson Township hotel fire on May 25 that shut down parts of Interstate 77. The State of Ohio Fire Marshal said a mulch bed on the side of the building caught fire, sending flames through a stairwell and into the attic. The exact cause of the fire remains under investigation and officials have not located the ignition source, the fire department said.

Last month, NewsChannel5 consumer advocate Jenn Strathman reported that weather was to blame for an increase in mulch fires in northeast Ohio. In Lorain County, Avon Fire Chief Frank Root III said they have seen 12 mulch fires in 2012, compared to just one by this time last year.

Fire officials said eight rooms on the third floor of the Microtel were directly affected and it took about three hours to control the blaze. Fire departments from across the area responded to the scene and one firefighter was treated for smoke inhalation.

The incident caused about $2 million in damage to the building and another $200,000 on contents.

Read more: http://www.newsnet5.com/dpp/news/local_news/oh_stark/fire-officials-say-mulch-was-origin-of-jackson-township-hotel-fire#ixzz1xOv21qxJ

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Filed under Fire, Insurance, Liability, Management And Ownership

Hospitality Industry Health Risks: Texas Hotel Temporarily Closed After Legionnaires' Disease Diagnosis

The SuperMedia Hotel and Conference Center, a hotel near the Dallas airport, closed temporarily this week after a guest was diagnosed with Legionnaires’ Disease. It is not yet known if the guest contracted the disease at the hotel or elsewhere, but the hotel closed temporarily while tests are being conducted.

“A guest at the hotel attached to SuperMedia’s offices was treated for Legionnaires’ disease and released from a nearby hospital. After the one case was initially reported to us, we took the precautionary step of asking our employees to work from alternate locations while the appropriate tests were being conducted. No other cases have been reported and we don’t know that this case originated from the hotel,” Andrew Shane, a  SuperMedia spokesperson, told Food Poisoning Bulletin.

Legionnaires’ Disease is a lung infection caused by Legionella bacteria which got its name when a number of people attending a 1976 American Legion convention in Philadelphia came down with the disease, according to the Centers for Disease Control and Prevention (CDC).

For more:  http://foodpoisoningbulletin.com/2012/legionnaires-case-shuts-down-dallas-hotel/

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Filed under Guest Issues, Health, Insurance, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Theft Risks: Guest At California Hotel Has $200,000 In Jewelry Stolen

The family believes someone took a large CD zipper case  containing $200,000 worth of gold, platinum, diamonds and once they realized  what was it in, they kept it for good.

A family visiting San Diego for a wedding lost $200,000 in  jewelry in a hotel theft.

Hangameh Mousavi says her family was visiting San Diego for  an Iranian wedding over the Memorial Day weekend and stayed at the Sheraton  Hotel on Harbor Island. It’s traditional to give jewelry to the bride and so family  members brought a lot of jewelry not only to wear, but also to give as  gifts.

“We have religious jewelry, stuff with Arabic writing,  prayers,” she explained. “Things from the revolution that they don’t make any more.  Things that have been passed down from grandparents.”

There was a conference at the hotel that weekend.

For more:  $200K in Jewelry Stolen from San Diego Hotel | NBC San Diego

Source:  $200K in Jewelry Stolen from San Diego Hotel | NBC San Diego

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Theft

Hospitality Industry Property Risks: Wisconsin Restaurant Kitchen Fire Spreads To Second Floor Storage Area; Significant Water And Smoke Damage

“…some employees at closing time discovered a fire in the kitchen and attempted to put it out with extinguishers…the fire extended into the second floor that was mostly used for storage and contained a lot of combustibles…there was water damage to the basement and smoke and fire damage throughout the two-story structure….”

Firefighters arrived at Carvetti’s, 642 W. Main St. at 1 a.m., “they encountered heavy smoke and a heavy fire load on the second floor. The fire was pretty heavily involved,” said Capt. Mark Moller-Gunderson. The cause and origin of the fire is under investigation.

Lake Geneva Police Department Detective Ed Gritzner said the task force continues to investigate the fire, but “we don’t think any criminal activity is involved. We just need to talk to a few more employees to see what they have to say since the kitchen appears to be where the fire originated,” he said.

In fighting the blaze, fire crews made an aggressive interior attack while the ladder company opened the roof. Other firefighters chased down fire pockets before fire crews conducted overhaul and salvage work.

“They had the bulk of the fire knocked down in 15 to 20 minutes and prevented more serious damage from the fire that had a pretty good start,” Moller-Gunderson said.

For more:  http://gazettextra.com/news/2012/jun/06/fire-damages-lake-geneva-eatery/

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Hospitality Industry Employment Risks: California Hotel Settles "Wage And Hour Lawsuit" For $2.5 Million; Over 400% Increase In Collective Actions Filed Nationally Since 2000

The case included allegations claiming that the hotel failed to pay employees for the time spent preparing for work and putting on and taking off uniforms that were required to be left at the hotel. Workers also alleged that they were required to fill out time sheets saying they took breaks whether they did or not.

The Hilton Hotel near Los Angeles International Airport has agreed to pay its workers $2.5 million to settle a  lawsuit alleging that the hotel withheld wages, did not pay overtime and failed to provide meal and rest breaks to about 1,200 workers, union officials said Tuesday.

The suit, filed in 2008, covers all hourly employees who worked at the hotel at 5711 W. Century Blvd. from 2004 to 2011. With more than 1,230 guest rooms, the Hilton Los Angeles Airport is one of the largest hotels in Los Angeles.

Nationally, more than 7,000 collective actions were filed in federal court in 2011 alleging wage and hour violations under the Fair Labor Standards Act, an approximately 400% increase since 2000.

For more:  http://latimesblogs.latimes.com/lanow/2012/06/hotel-settlement.html

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Filed under Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Employment Risks: U.S. Justice Dept. Files "Employment Discrimination Lawsuit" Against Nevada Hotel; "Pattern Of Unlawful Eligibility Verification"

“…The suit alleges the property  engaged in a pattern or practice of discrimination in the employment eligibility verification and reverification process…The Immigration and Nationality Act (INA) requires employers to treat all authorized workers equally during the hiring, firing and employment eligibility verification process, regardless of their national origin or citizenship status.”

The suit seeks an unspecified fine and “full remedial relief to work-authorized non-U.S. citizen employees for the losses they have suffered, including back pay and reinstatement.”

The U.S. Justice Department is suing the Tuscany Suites & Casino in Las Vegas over allegations the property discriminated against non-U.S. citizen job applicants and employees over a five-year period. The Justice Department’s Civil Rights Division in Washington, D.C., last week announced it filed a lawsuit against the hotel-casino in the Office of the Chief Administrative Hearing Officer of the agency and served  the company on May 29. The complaint alleges:

  • Tuscany treated non-citizens differently from U.S. citizens during the employment eligibility verification and reverification process by requesting non-citizen employees provide more or different documents or information than was required.
  • Tuscany subjected lawful permanent residents to unnecessary reverification procedures based on their citizenship status. These are workers with Permanent Resident Cards (green cards).

The suit says the Tuscany had been hit with a discrimination complaint in early 2011 by an unidentified “charging party,” and that in October the Justice Department’s Office of Special Counsel notified the Tuscany “it was expanding the investigation to include a possible pattern or practice of document abuse against non-U.S. citizens.”

For more:  http://www.vegasinc.com/news/2012/jun/04/justice-department-alleges-las-vegas-casino-discri/

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Filed under Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Legal Risks: Missouri-Based Restaurant Chain Settles $10 Million "Drunk Driving Lawsuit" Brought By Family Of Brain-Damaged Boy

The parents of Abdallah Khader, now 6, sought $10 million from Kansas City, Mo.-based Applebee’s in a civil lawsuit…Abdallah Khader suffered damage to 80% of his brain in the crash, and his family incurred massive medical expenses. Their lawsuit asked for $10 million to cover round-the-clock medical care along with lost future earnings, mental anguish, and pain and suffering — all typical damages in a personal-injury case.

The Khaders’ lawsuit accused workers at a Mansfield, Texas, Applebee’s of serving a man 23 drinks in less than two hours, leading him to drive drunk and crash into the Khaders’ car. A law firm’s investigation was key to the Applebee’s settlement, the family’s lawyer said.

The firm’s investigation dug up the alleged drunken driver’s Applebee’s receipts, which showed he paid for nearly two dozen drinks in a two-hour span. Police determined the driver’s blood-alcohol level was more than three times Texas’ legal limit, which is 0.08%.

The Khaders sued Applebee’s and the drunken driver, a repeat DWI offender who also faces criminal charges related to the crash. The driver’s criminal trial is pending, KTVT reports.

For more:  http://www.reuters.com/article/2012/05/31/tablogsfindlawcom2012-injured-idUS369201020620120531

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Filed under Crime, Guest Issues, Injuries, Insurance, Liability, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Oklahoma Hotel Fire Caused By "Hail Stone Striking Electric Sign"; Damage Estimated At $1.17 Million

“…a hail stone struck an electric sign on the front of the (hotel). The innkeeper put it out, and then extinguished a flare up in the attic, Lewis said. Believing it was over, the innkeeper did not call 911…a passer-by spotted  flames in the hotel’s roof and called 911, Lewis said. When Edmond fire crews arrived, they found a fully involved fire in the attic…”

A hail stone falling from storms that passed over the city Tuesday evening ignited a fire that burned much of an Edmond hotel, a fire official said.

By about 2:20 a.m. all guests in the front of the hotel had been evacuated, Lewis said. While a total number of guests at the time was not available, an Edmond Fire Department investigator estimated the hotel was about 80 percent full, Lewis said.  There were no injuries to firefighters or hotel guests, Lewis said.

The hotel and real estate are valued at $1.17 million by the county assessor, Lewis said. The structure, built in 1983, appeared to be a total loss, he said.

For more:  http://www.edmondsun.com/local/x234176720/Storm-related-fire-damages-1-17M-Edmond-hotel

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Filed under Fire, Guest Issues, Insurance, Maintenance

Hospitality Industry Legal Risks: Widow Sues Missouri Sports Bar For "Wrongful Death And Negligence" After Party Tent Collapsed During High Winds

The lawsuit claims the bar was  negligent in failing to properly inspect the tent and by allowing customers  underneath it, even as weather forecasts warned of dangerous conditions…Kilroy’s had obtained a city permit for the tent April 11. But city officials  noted that their inspectors have no way to test a tent for structural strength  to make sure it can withstand 90 mph winds, an industry standard cited in the  local ordinance.

The wife of a man killed in the April 28 storm accident at Kilroy’s Sports Bar has filed a wrongful death suit against the pub and the company that  leased and installed the tent that collapsed on more than  100 patrons. Alfred Goodman, 58, of Waterloo, suffered head and neck injuries when  heavy wind gusts — estimated at up to 50 mph — lifted a party tent at the bar  from its moorings and pushed it and its heavy metal posts against a railroad  trestle.

Goodman was pronounced dead at St. Louis University Hospital. Another 16  people went to the hospital, and about 100 total were treated on the scene, for  a range of injuries.

Read more: http://www.stltoday.com/news/local/crime-and-courts/lawsuit-filed-by-widow-of-man-killed-in-st-louis/article_1a4c7cce-abfb-11e1-9dc8-001a4bcf6878.html#ixzz1we8mnojm

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Filed under Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership

Hospitality Industry Payment Fraud Risks: Florida Hotels Victims Of $15,000 Scam By Guests; Legitimate Credit Cards "Switched" To Prepaid Debit Cards

“…(three men) racked up roughly $15,000 in charges at several Disney hotels earlier this year and then left without paying before hotel staff ever realized what happened…Each man checked into a hotel with a legitimate credit card but then switched the room charges to prepaid debit cards that each had less than $10 in value…”

Falk, 36, told deputies they pulled off the scam by taking advantage of a loophole in the way Disney charges resort guests that he discovered during a legitimate vacation four years ago. Then they charged thousands in theme-park purchases to their rooms. Since the hotel limited charges to between $1,000 and $1,500 per room, the fraudulent purchases went undetected since they stayed below those amounts, they told deputies.

Nero, 39, told deputies they visited resort hotels seven times and reserved a total of 13 rooms from February to April. The three could still be living the high life had it not been for a vigilant cigar shop employee, a report says. The employee contacted authorities after Falk allegedly came into the shop several times to buy hundreds of dollars worth of pricey cigarettes.

The employee told police that Falk was spending more money than most of the other customers but what really made him suspicious was that Falk never seemed to care what brand of cigarettes he bought. According to the shop owner, most smokers are loyal to their brands.

For more:  http://articles.orlandosentinel.com/2012-05-31/news/os-disney-hotel-scam-20120531_1_hotels-shop-owner-room-charges

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Filed under Crime, Guest Issues, Labor Issues, Liability, Management And Ownership, Risk Management, Theft, Training