Tag Archives: Automation Technology

Hospitality Industry Technology Update: “Savioke’s First Robot Begins its Career as a Hotel Bellhop”

“It rolls down the hallway from the lobby, communicates with the elevator wirelessly to know when it can board and then travels the final leg to the guest’s room.robot Botlr calls guests via their room phone to let them know it has arrived. The touchscreen guides the guest through retrieving their item and then asks for a rating out of five stars. If the feedback is good, it does a little dance.”

If you call down to the front desk at the Aloft hotel in Cupertino, Calif., to replace that toothbrush you forgot to bring, a human will not come to your aid. Beginning tonight, a robot named Botlr will take the elevator up to your room and deliver it instead.

Botlr is the first product out of Savioke, a robotics company that received $2 million in seed funding in April to bring helpful robots to the service sector. Just 10 weeks after announcing the funding, Savioke closed a deal with Starwood Hotels to begin testing a robotic bellhop at the Cupertino Aloft. Other hotel locations could follow.

For more: http://bit.ly/1p926fM

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Filed under Hotel Industry, Management And Ownership, Technology

Hospitality Industry Security Update: “Black Hat Preview Shows Hotels, IoT Vulnerable to Hacks”

“…With an increasing number of devices connected to the Internet, the use of insecure or improperly configured devices and protocols becomes a greater riskalertsystem1…Insecurity at hotel locations overall is not a new topic for the Black Hat conference. Back in 2012, security researcher Cody Brocious detailed an open-source system he built that could hack into hotel key-card systems…”

During a session at the upcoming Black Hat security conference that starts Aug. 5 in Las Vegas, independent security consultant Jesus Molina is set to expose the risks of hotel automation systems. In a Black Hat preview webcast July 18, Molina provided a few details on his talk “Learn How to Control Every Room at a Luxury Hotel Remotely: The Dangers of Insecure Home Automation Deployment.”

For more: http://bit.ly/1k8qtsB

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Filed under Crime, Hotel Industry, Management And Ownership, Risk Management, Social Media, Technology, Theft