Hospitality Industry Legal Update: “Va. AG Sues Richmond Magnuson Grand Hotel”

“Virginia consumers have every right to expect that agreements will be honored when it comes time for delivery of goods and services,” Herring said.Richmond-Magnuson-Grand “I will not tolerate businesses that misrepresent themselves or mislead customers and my office is absolutely committed to protecting Virginia consumers from such practices.”

RICHMOND, Va. (Legal Newsline) – Virginia Attorney General Mark Herring announced a lawsuit on Friday against the operator of a Henrico County hotel for allegedly violating the Virginia Consumer Protection Act and the state’s bait and switch statute.

GRM Management LLC, the operator of the Richmond Magnuson Grand Hotel and Convention Center, allegedly offered and confirmed room rates for one price but overcharged customers upon check-in or told them their requested room was unavailable.

For more: http://legalnewsline.com/news/247135-va-ag-sues-richmond-magnuson-grand-hotel

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