Monthly Archives: June 2013

Hospitality Industry Safety Risks: Pennsylvania Hotel Employee Injured And Property Evacuated When Pool Chlorine Tablet Feeder Explodes

“…the hotel’s general manager says an employee suffered minor injuries when the equipment that feeds chlorine tablets to the pool exploded. He Hotel Pool Chemical Riskswas taken to a hospital…The hotel was evacuated when fire crews got on scene, including about 10 guest rooms and 15 employees…”

An explosion at a hotel in Clinton County forced some guests from their rooms Tuesday morning. It happened around 9:30 a.m. at the Comfort Inn near Lamar. The building was evacuated as a precaution and fans were used to air out the hotel. By 11 a.m., business was back to normal.

Emergency officials say chlorine can be deadly but in this instance, the chlorine tablets are commonly used for swimming pools and don’t pose serious risks.

For more:  http://wnep.com/2013/06/18/hotel-cleared-out-after-chlorine-incident/

4 Comments

Filed under Injuries, Insurance, Labor Issues, Liability, Maintenance, Pool And Spa, Risk Management, Training

P3 Hospitality Industry Risk Report: “Hotel Pool Preparation, Maintenance And Checklist” By Petra Risk Solutions’ Risk Manager Joe Fisco, CLSD (Video)

[vimeo http://vimeo.com/52436189]

P3Petra Risk Solutions’ Risk Manager, Joe Fisco, CLSD , offers a P3 Hospitality Risk Update – ‘Hotel Pool Preparation, Maintenance And Checklist’.

P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.

Comments Off on P3 Hospitality Industry Risk Report: “Hotel Pool Preparation, Maintenance And Checklist” By Petra Risk Solutions’ Risk Manager Joe Fisco, CLSD (Video)

Filed under Guest Issues, Health, Insurance, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management

Hospitality Industry Health Risks: North Carolina Hotel “Carbon Monoxide Poisoning Deaths” Tied To 2006 “Unpermitted Pool Water Heater” Replacement, Poor Ventilation System

“…the hotel, which was originally built in 2000, never applied for a permit, nor did they seek an inspection of the new pool water heater…State Hotel Carbon Monoxide Deathslaw requires a permit if businesses perform any alteration to indoor plumbing or heating…An 11-year-old Rock Hill boy died in room 225 at the Best Western Plus in Boone in early June. The toxicology report states the concentration of carbon monoxide in his blood was greater than 60-percent…An elderly couple staying in the same room died in April of carbon monoxide poisoning…”

Authorities in Boone say the Best Western Plus replaced the pool’s water heater without applying for a permit or requesting an inspection. The town of Boone Planning and Inspection Department says the Best Western Plus, the hotel where three people died of carbon monoxide poisoning, replaced the pool water heater in 2006.

The Planning and Inspection Department says the town is discussing having the fire department check all area hotels to ensure there are no other pool water heaters that have been replaced without their knowledge. Officials say this will be implemented in the near future.

Room 225 is directly above a storage room where pool chemicals are housed, and the pool’s water heating system lives. Authorities have blamed deficiencies in the natural gas water heater and the storage room’s ventilation system for the poisonous gas seeping into the guestroom directly above.

For more:  http://www.wcnc.com/news/business/No-permit-no-inspection-after-installing-new-hotel-water-heater-211841721.html

Comments Off on Hospitality Industry Health Risks: North Carolina Hotel “Carbon Monoxide Poisoning Deaths” Tied To 2006 “Unpermitted Pool Water Heater” Replacement, Poor Ventilation System

Filed under Health, Injuries, Liability, Maintenance, Pool And Spa, Risk Management

Hospitality Industry Property Risks: Maryland Restaurant Damaged And Two Employees Injured After Drunk Driver Crashes Vehicle Through Building’s Front Glass Exterior

“…two people were taken to the hospital initially, after a patron and an employee suffered non-life threatening injuries. A second worker was Restaurant Damage From Car Crashtransported to the hospital for anxiety…the driver was taken into custody and charged on suspicion of DUI…(a district manager) doesn’t know when the restaurant will reopen…”

A Lanham, Maryland Wendy’s restaurant is picking up the pieces after a driver of an SUV crashed through the shop and nearly reached the counter just before 9 p.m. on Friday in the 9400 block of Annapolis Road.

There was a steady flow of people on Saturday trying to place orders through the drive through and people were trying to get into the restaurant, but it’s closed. Customer after customer came to the seemingly popular spot surprised at what happened.

For more: http://www.wusa9.com/news/article/262879/373/Picking-Up-Pieces-After-Wendys-Crash-In-Md

2 Comments

Filed under Claims, Injuries, Insurance, Labor Issues, Maintenance, Management And Ownership

Hospitality Industry Property Risks: Florida Motel Sprinkler System Malfunctions With Water Flooding Rooms, Hallways And Lobby

“…a water restoration company said it brought an infrared camera that detects moisture and found water damage in several rooms, the lobby and Hotel Water Damagehallways on the first and second floors…Officials said the hotel had to cut off power because all the water became an electrical hazard…”

A sprinkler system malfunctioned at the Crestwood Suites Extended Stay motel on University Boulevard in East Orange County, Orange County Fire Rescue said.
The incident happened at about 8:30 a.m. Thursday.

“It was like a flood coming down. You looked into the lobby from the doors and it was like rain pouring through the ceiling,” said motel guest Andrea Paul.

For more:  http://www.wftv.com/videos/news/motel-flooded-following-sprinkler-system/v4SmW/

Comments Off on Hospitality Industry Property Risks: Florida Motel Sprinkler System Malfunctions With Water Flooding Rooms, Hallways And Lobby

Filed under Insurance, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Florida Hotel’s Restaurant Deck Collapses Into Water Injuring More Than Twenty People, Two Seriously

“…(the restaurant) lost power when the collapse happened, casting victims and rescuers alike into the dark…bartenders were diving into the water Florida Restaurant Deck Collapseto help rescue patrons. Fire trucks pulled to the water’s edge and extended their ladders to help patrons climb to safety…approximately 100 people were on the deck when it fell into the water. The deck’s official capacity was not immediately known…”

As fans packed Shuckers Waterfront Grill to cheer on the Miami Heat against the San Antonio Spurs Thursday night, the waterfront patio deck gave way, crashing into Biscayne Bay, spilling dozens of terrified patrons into the water. The accident happened at the popular North Bay Village spot, in back of the Best Western Plus on the Bay Inn & Marina, 1819 79th Street Causeway.

As many as two dozen people were injured. By 11:20 p.m., 15 people had been transported to various hospitals, two of them in serious condition, said Miami-Dade Fire Rescue Capt. Eugene Germain Jr. Another fire captain said one person might be missing and that a search was underway as rain fell.

Read more here: http://www.miamiherald.com/2013/06/13/3450248/breaking-deck-collapses-at-shuckers.html#storylink=cpy

Comments Off on Hospitality Industry Property Risks: Florida Hotel’s Restaurant Deck Collapses Into Water Injuring More Than Twenty People, Two Seriously

Filed under Guest Issues, Injuries, Liability, Management And Ownership

Hospitality Industry Property Risks: Texas Hotel Fire Starts In Air Conditioning Unit, Resulting In Extensive Damage And Death Of Elderly Guest From Smoke Inhalation

“…occupants of the actual room where the fire started…woke up in the night to their fire alarm going off and could see fire coming out of the air Hotel Fire and Smoke Damageconditioning unit in their room…the death of hotel guest  Rena Goodson, 74, of Holly Lake Ranch, was attributed to smoke inhalation…she was carried from the burning building by firefighters and transferred to a Dallas hospital, where she died over the weekend…”

Fire investigators said Wednesday that the fire that claimed the life of a Holly Lake Ranch woman and destroyed a large part of the Best Western Trail Dust Inn started in an air conditioning unit.  Assistant Fire Marshall Eric Hill said fire investigators Aaron Kager and David James interviewed hotel guests and combed through the burned out section of the hotel before making the ruling.

The fatal fire broke out sometime before 2 a.m. Saturday in the west wing of the hotel. The assistant fire marshall said the motel was booked to capacity when the fire broke out and forced evacuation of 58 people staying in that section of the hotel. Another 150 people were evacuated from adjoining buildings, which were threatened by the fire that stretched firefighting resources.

For more:  http://www.myssnews.com/news-telegram/news/22372-fatal-hotel-fire-started-in-ac-unit-ruled-accidental.html

Comments Off on Hospitality Industry Property Risks: Texas Hotel Fire Starts In Air Conditioning Unit, Resulting In Extensive Damage And Death Of Elderly Guest From Smoke Inhalation

Filed under Fire, Guest Issues, Injuries, Insurance, Liability, Management And Ownership

Hospitality Industry Property Risks: Virginia Motel Suffers “Water Damage” To 24 Of 34 Rooms After Torrential Rainfall; Flood Insurance Will Cover Drywall, Paint And Carpeting Repairs

“…the motel owner said she faced a similar situation just 18 months ago. The flooding in September 2011 was even worse, she said, when the Hotel and Motel Flood Risksmotel rooms got more than three-feet of water. Patel said it was more like 2.5 feet this time…  Fortunately, she and her husband – who purchased the motel in 1978 – have flood insurance as 2011 damages totaled $120,000 including new carpet, paint, linens, drywall and more…”

The town of Culpeper continued to dry out Tuesday following torrential rainfall that dumped 5.5 inches of rain in four hours early Monday, sparking flash floods that displaced some 50 residents from an area motel.

Over at Sleepy Hollow Motel on Bus. 29, owner Urmila Patel, of Culpeper, frowned deeply at the massive clean-up ahead of her to 24 of the 34 motel rooms that sustained water damage when the banks of nearby Mountain Run ran over after midnight Monday.

Furniture, TVs, and mattresses from the rooms sat neatly stacked in the parking lot of the motel Tuesday as she waited for the insurance adjuster to arrive to assess damages. Piles of clothes left behind included a toddler’s shirt while discarded food items consisted of bags of bread, pizza boxes, soda cans and milk, evidence of recent occupancy.

For more:  http://www.dailyprogress.com/starexponent/news/local_news/sleepy-hollow-motel-dries-out-owner-says-she-will-reopen/article_3cf4c25a-d2cd-11e2-8196-0019bb30f31a.html

Comments Off on Hospitality Industry Property Risks: Virginia Motel Suffers “Water Damage” To 24 Of 34 Rooms After Torrential Rainfall; Flood Insurance Will Cover Drywall, Paint And Carpeting Repairs

Filed under Claims, Flood Insurance, Maintenance, Risk Management

Hospitality Industry Health Risks: Tennessee Hotel Guest Dies From “Carbon Monoxide Poisoning”; Room Directly Above Natural Gas Pool Heater

“…Health Department inspectors found deficiencies at the Best Western’s indoor swimming pool earlier this hotel Carbon Monoxide Poisoningyear…the bottom-floor pool is below the second-floor room where the deaths occurred. Room 225 is directly above a room with a natural gas heater for the pool, police said…a March 6 inspection showed the pool’s pump was not approved by an industry standards group. The report also found the pool’s chemical and equipment room needed better ventilation…”

Police on Monday said elevated carbon monoxide levels were found in a hotel room where an 11-year-old boy died over the weekend, two months after the poisonous gas killed an elderly couple in the same room. Authorities said an autopsy of Jeffrey Lee Williams of Rock Hill indicated he died from asphyxia, though blood tests were not complete. Jeffrey was found Saturday in a room at Best Western Plus Blue Ridge Plaza, where he was staying with his mother, Jeannie Williams.

Williams, 49, remained hospitalized Monday at Watauga Medical Center. At a Monday news conference, Boone police Sgt. Shane Robbins said newly obtained blood test results show carbon monoxide killed Daryl Dean Jenkins, 73, and Shirley Mae Jenkins, 72, both of Longview, Wash. They were found April 16, also in Room 225.

The revelations raised new questions about the death investigations, including why blood test results in the Jenkins’ deaths took two months to complete.

A spokesman for the N.C. Department of Health and Human Services, which oversees the state’s medical examiner’s office, refused to release death reports in the three cases, saying they were incomplete.

The Observer requested an interview with N.C. Chief Medical Examiner Dr. Deborah Radisch, but spokesman Ricky Diaz said she would not be available.

Read more here: http://www.charlotteobserver.com/2013/06/10/4097181/report-carbon-monoxide-found-at.html#storylink=cpy

Comments Off on Hospitality Industry Health Risks: Tennessee Hotel Guest Dies From “Carbon Monoxide Poisoning”; Room Directly Above Natural Gas Pool Heater

Filed under Guest Issues, Health, Liability, Maintenance, Pool And Spa, Risk Management

Hospitality Industry Health Risks: Arizona Restaurant Kitchen Workers Suffer “Heat-Related Illnesses”; “Inoperative Air Conditioning System” Leads To Hospitalization Of 3 People

“…the air conditioning in the kitchen at the restaurant may have been out for up to a week…A 19 year employee was having Restaurant Kitchen Health Riskstrouble breathing, and complained of being light-headed and dizzy…Soon after 10 other employees said they too were feeling ill…In all three people were taken to the hospital with heat related illnesses, the remaining eight were treated and released…”

Northwest Fire, along with emergency medical personnel are on scene at a McDonald’s Restaurant located at 8280 North Cortaro Road. The restaurant was evacuated after 11 employees became ill. Firefighters with the Northwest Fire District said they initially thought hazardous materials was the cause, turns out it was heat related.

Captain Adam Goldberg says, “It is a hundred and some odd degrees outside, 96 degrees inside and for anybody who doesn’t prepare for high temperatures certainly they will feel the effects of that heat, and some who are not in good physical condition to begin with will feel those effects sooner.”

The 19 year old is listed in serious condition, the other two are stable.

For more:  http://www.kvoa.com/news/mcdonald-s-employees-suffer-heat-symptoms/

Comments Off on Hospitality Industry Health Risks: Arizona Restaurant Kitchen Workers Suffer “Heat-Related Illnesses”; “Inoperative Air Conditioning System” Leads To Hospitalization Of 3 People

Filed under Health, Injuries, Labor Issues, Liability, Risk Management