Hospitality Industry Security Risks: Recent Texas Hotel Room Robberies Linked To "Electronic Lock Hacking"; Thefts Involving Digital Devices Expected To "Explode Nationally"

“…the Houston Hyatt may not be the only site hit with the Onity hack. An alert published by the insurance firm Petra Risk Solutions in October claimed that “several” hotels in Texas have had their locks opened with Brocious’ technique. Todd Seiders, a former Marriott security director who now works as director of risk management at Petra, says he spoke with the general manager of one of those hotels, who knew of at least three Texas hotels affected in total…”

“…hotels with Onity locks need to either shell out for Onity’s circuit board fix or at least block access to their locks’ ports, says Todd Seiders of Petra Risk Solutions–he estimates that more than 80% of his customers have implemented a fix since August, but says that many more hotels around the world may not have been so careful…”

Whoever robbed Janet Wolf’s hotel room did his work discreetly. When Wolf returned to the Hyatt in Houston’s Galleria district last September and found her Toshiba laptop stolen, there was no sign of a forced door or a picked lock. Suspicions about the housekeeping staff were soon ruled out, too—-Wolf says the hotel management used a device to read the memory of the keycard lock and told her that none of the maids’ keys had been used while she was away.

Two days after the break-in, a letter from hotel management confirmed the answer: The room’s lock hadn’t been picked, and hadn’t been opened with any key. Instead, it had been hacked with a digital tool that effortlessly triggered its opening mechanism in seconds. The burglary, one of a string of similar thefts that hit the Hyatt in September, were real-world cases of a theoretical intrusion technique researchers had warned about months earlier—one that may still be effective on hundreds of thousands or millions of locks protecting hotel rooms around the world.

Last month Houston police arrested 27-year-old Matthew Allen Cook and charged him with theft in a September 7th break-in at the Hyatt House Galleria. Police also listed Cook as a suspect in the theft from Wolf’s room four days later and that of another guest at the hotel. Cook, who has a prior history of arrests for thefts and burglary, was identified when an HP laptop stolen from one of the hotel rooms was found in a local pawn shop, where staff helped police to identify him.

For more:  http://www.forbes.com/sites/andygreenberg/2012/11/26/security-flaw-in-common-keycard-locks-exploited-in-string-of-hotel-room-break-ins/?goback=.gde_76056_member_189780979

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